Job Summary Support the growth and management of strategic retail, modern trade, and food-service accounts by coordinating customer requirements, monitoring sales performance, and ensuring effective execution of commercial activities.
Key Responsibilities Support the execution of account plans, product listings, promotional activities, and customer agreements. Serve as the primary point of contact for assigned key account customers on day-to-day operational matters. Coordinate quotations, purchase orders, deliveries, returns, claims, and customer documentation. Monitor sales performance, stock availability, pricing, promotions, and product movement across customer accounts. Maintain accurate customer records, contracts, listings, and activity reports. Coordinate with supply chain, finance, marketing, and quality teams to resolve customer issues and ensure service excellence. Identify opportunities for new product listings, upselling, and cross-selling initiatives. Prepare account performance reports and sales analyses. Support customer relationship management activities and ensure customer satisfaction.
Qualifications & Skills Fresh graduate or early-career professionals are interested in sales and account management. Applicants must include their nationality and university degree in the CV; a bachelor’s degree is required. Completion of cooperative training in the FMCG industry is preferred. Strong communication, leadership, organizational, and relationship-management skills. Good analytical, reporting, and presentation abilities. Proficiency in Microsoft Excel and Power Point. Familiarity with CRM or ERP systems is an advantage. Ability to manage multiple priorities in a fast-paced environment. Workable English language skills and fluency in Arabic. Strong teamwork and coordination skills.