Job description

About Accenture

Accenture is a leading global professional services company helping the world's leading enterprises reinvent — building their digital core, unleashing the power of AI, and creating value at speed and scale. We bring together deep industry expertise, cutting-edge technology, and bold thinking to deliver outcomes that matter.

You'll be on the front line of 24x7 SOC operations protecting enterprise clients against active threats. This isn't a passive monitoring role — you'll be triaging, investigating, and responding to real incidents, working within a high-performing global delivery team where speed, accuracy, and judgment all matter.

• Monitor and analyze security alerts from SIEM, SOAR, EDR, and other security tools to identify potential threats across client environments

  
  
  

• Perform timely triage, validation, and investigation of alerts in line with SLA requirements and prioritization frameworks (P1–P4)

  
  
  

• Execute containment, response, and remediation actions using established SOC runbooks

  
  
  

• Manage incidents through the full case lifecycle — accurate documentation, status updates, and closure in the case management system

  
  
  

• Monitor SOC communication channels and ensure timely response to inquiries, escalations, and stakeholder coordination

  
  
  

• Escalate high-severity and complex incidents in line with SLAs, including immediate notification for potential P1/P2 cases

  
  
  

• Conduct effective shift handovers, ensuring active and critical cases are transferred with full context

  
  
  

• Identify and report operational gaps, anomalies, or delays within the same shift to relevant leads

  
  
  

• Contribute to continuous improvement by surfacing gaps in detection, logging, automation, and case handling processes

  
  
  

Preferred candidate

Years of experience

No experience required

Degree

Bachelor's degree / higher diploma