Job description

Job Summary:

We are seeking a detail-oriented and experienced Settlement Officer / Senior Officer to join our Freight Forwarding team supporting automotive logistics operations. The role will be responsible for managing the end-to-end shipment settlement process, with a primary focus on vendor invoice verification, shipment cost reconciliation, AP/AR processing, and documentation control. The successful candidate should have prior experience in freight forwarding operations and carrier/vendor invoice settlement, preferably within automotive or high-volume logistics environments.

• • Manage end-to-end settlement activities for assigned freight forwarding shipments.
  • Review and verify approximately 5–6 vendor/carrier invoices per shipment for accuracy and completeness.
  • Cross-check invoices against shipment documents, agreed rates, quotations, contracts, and applicable charges.
  • Identify incorrect, duplicate, missing, or unsupported charges and coordinate resolution with vendors and Operations.
  • Calculate shipment cost, revenue, and gross profit/margin before final settlement.
  • Ensure all shipment-related costs are captured accurately and on time.
  • Process and record Accounts Payable (AP) and Accounts Receivable (AR) transactions in the company's ERP/logistics system.
  • Ensure vendor invoices are correctly coded, allocated, and linked to the relevant shipment.
  • Prepare settlement files and supporting documentation for Finance & Accounting (F&A) review and approval.
  • Reconcile vendor statements and resolve outstanding balances and discrepancies.
  • Coordinate with F&A to ensure timely vendor payments and customer billing.
  • Follow up on outstanding customer invoices and payment-related issues when required.
  • Collect and verify Delivery Orders (DO), Air Waybills (AWB), Bills of Lading (BL), commercial documents, and other shipment-related documentation.
  • Collect carrier, shipping line, airline, customs, clearance, and logistics partner invoices.
  • Maintain complete and accurate digital records for each shipment.
  • Ensure all settlement documentation is available and properly filed for audit and compliance purposes.
  • Follow up with vendors and logistics partners for missing invoices and supporting documents.
  4. Vendor & Carrier Coordination
  • Liaise with airlines, shipping lines, freight carriers, customs/clearance agents, transporters, and other logistics vendors.
  • Follow up on pending invoices, credit notes, debit notes, statements, and supporting documents.
  • Resolve invoice discrepancies, rate differences, incorrect charges, and other settlement issues.
  • Maintain professional working relationships with key vendors and service providers.
  • Act as the key point of contact between Freight Forwarding Operations and Finance & Accounting for settlement matters.
  • Coordinate with Operations to validate shipment details, costs, service completion, and supporting documents.
  • Escalate unresolved discrepancies and settlement issues in a timely manner.
  • Ensure shipment files are closed within the required timeline.

• • 2–4+ years of relevant experience in freight forwarding, preferably at Officer/Senior Officer level.
  • Strong hands-on experience in freight forwarding carrier/vendor invoice settlement is essential.
  • Experience handling high shipment volumes and multiple invoices per shipment.
  • Experience in automotive logistics or the automobile industry is preferred.

Preferred candidate

Years of experience

No experience required

Degree

Bachelor's degree / higher diploma