Job description

We are seeking a dedicated and detail-oriented CCTV Control Room Operator to join our dynamic team in the Eastern Province of Saudi Arabia. This role is pivotal in enhancing our security operations, ensuring the safety of our facilities, and protecting our assets. As a CCTV Control Room Operator, you will monitor surveillance feeds, respond to incidents, and collaborate with security personnel to maintain a secure environment. This position not only offers a chance to be part of a vital team but also provides opportunities for career advancement in the growing field of security management.

In this role, you will be immersed in a collaborative team culture that values training and continuous learning. Our organization prides itself on investing in its employees through professional development programs, which will help you enhance your skills in surveillance technology and emergency response. You will have the chance to work with state-of-the-art equipment and software, gaining hands-on experience that can propel your career forward. We believe in recognizing and rewarding talent, offering clear pathways for progression within our security division.

As a CCTV Control Room Operator, your contributions will directly impact the safety and security of our operations. You will play a key role in incident management, utilizing your analytical skills to assess situations and coordinate with law enforcement when necessary. With a focus on strategic security initiatives, this position offers the chance to influence our security protocols and technology integration, making it an exciting opportunity for those looking to make a difference in their careers.

Responsibilities:

1. Monitor live CCTV feeds to ensure the safety and security of all premises, utilizing advanced surveillance systems to detect and report any suspicious activities or incidents promptly.
2. Respond to alarms and alerts in real-time, assessing situations to determine the appropriate course of action, including notifying security personnel or local authorities as needed.
3. Conduct regular checks and maintenance of CCTV equipment to ensure optimal functionality, coordinating with technical teams for repairs or upgrades when necessary.
4. Document all incidents and actions taken in a detailed log, ensuring accurate records are maintained for future reference and potential investigations.
5. Assist in the development and implementation of security protocols and procedures, providing input based on observations and incidents that occur during monitoring.
6. Collaborate with team members to conduct security drills and training sessions, enhancing overall team preparedness and response capabilities.
7. Analyze footage from past incidents to identify trends and recommend improvements in surveillance strategies and security measures.
8. Provide support during investigations by retrieving and compiling relevant video footage, ensuring compliance with legal and organizational standards.
9. Engage in continuous learning to stay updated on the latest security technologies and best practices, contributing to the overall effectiveness of the security team.

Skills

• Proficiency in operating CCTV surveillance systems and related technologies.
• Strong observational skills with the ability to detect anomalies and respond swiftly.
• Excellent communication skills for effective coordination with security teams and law enforcement.
• Familiarity with incident reporting and documentation procedures.
• Ability to analyze security footage and identify potential threats.
• Knowledge of emergency response protocols and procedures.
• Strong attention to detail and the ability to work under pressure.