Job description

The jobs in this level are responsible for providing the necessary support to section heads by offering a complete secretarial, administrative support service and general office duties of a responsible and confidential nature. This includes first point of contact direction, time management, correspondence disposition and resolution, leading administration staff.

• Follows all relevant Administration procedures so that work is carried out in a controlled and consistent manner.
• Follows the day-to-day operations related to own jobs in the Administration to ensure continuity of work.
• Supervises the activities and work of Levels 1, 2 & 3 to ensure that all work within a specific area of the Administration unit activity is carried out in an efficient manner.
• Provides a complete secretarial and administrative service to function heads or a department to facilitate the processes and allows them to concentrate on mainstream activities.
• Provides a complete correspondence service, routing correspondence as necessary and drafting replies where appropriate to ensure that all mail is dealt with efficiently.
• Provides a time management/diary service for the managers to ensure ability to attend all key meetings at the appointed times.
• Communicates section head’s instructions or desires to various individuals and/or departments, and furnishes and obtains information from other managers
• Monitors office stationary usage and initiate replenishment action to maintain supply levels.

Education

• Bachelor degree in Business Administration or any related field

Experience

• 2- 4 years of related experience

Skills

• Business Acumen – Level 2
• English Language Skills – Level 2
• Professional Writing Skills – Level 3
• IT & Computer Literacy – Level 3
• Presentation / Facilitation Skills Level 1

Competencies

• Committed to Dallah – Level 2
• Customer Service Orientation – Level 2
• Organisational Awareness – Level 1
• Teamwork – Level 1
• Flexibility – Level 2

Preferred candidate

Years of experience

5+ years

Degree

Bachelor's degree / higher diploma