The jobs in this level are responsible for providing the necessary support to section heads by offering a complete secretarial, administrative support service and general office duties of a responsible and confidential nature. This includes first point of contact direction, time management, correspondence disposition and resolution, leading administration staff.

Follows all relevant Administration procedures so that work is carried out in a controlled and consistent manner. Follows the day-to-day operations related to own jobs in the Administration to ensure continuity of work. Supervises the activities and work of Levels 1, 2 & 3 to ensure that all work within a specific area of the Administration unit activity is carried out in an efficient manner. Provides a complete secretarial and administrative service to function heads or a department to facilitate the processes and allows them to concentrate on mainstream activities. Provides a complete correspondence service, routing correspondence as necessary and drafting replies where appropriate to ensure that all mail is dealt with efficiently. Provides a time management/diary service for the managers to ensure ability to attend all key meetings at the appointed times. Communicates section head s instructions or desires to various individuals and/or departments, and furnishes and obtains information from other managers Monitors office stationary usage and initiate replenishment action to maintain supply levels.

Desired Candidate Profile

• Education Bachelor degree in Business Administration or any related field
• Experience 2- 4 years of related experience
• Skills Business Acumen Level 2 English Language Skills Level 2 Professional Writing Skills Level 3 IT & Computer Literacy Level 3 Presentation / Facilitation Skills Level 1
• Competencies Committed to Dallah Level 2 Customer Service Orientation Level 2 Organisational Awareness Level 1 Teamwork Level 1 Flexibility Level 2