JOB PURPOSE:
To deliver hands-on, multi-disciplinary technical care across all integrated exhibit systems, ensuring safe, reliable, visually impeccable, and continuously available operation for public use.
KEY RESPONSIBILITIES & ACCOUNTABILITIES:
Asset Care & Maintenance Execution:Perform scheduled preventive maintenance on all assigned exhibit systems in accordance with CMMS schedules, approved SOPs, and OEM manuals. Perform daily exhibit readiness and condition inspections before public opening Execute corrective maintenance and repairs to restore exhibit functionality Perform functional testing, calibration, and verification after maintenance or resets Diagnose faults across integrated exhibit systems (mechanical, electrical, AV, control, and digital, etc.) Identify early signs of wear, degradation, or abnormal behavior and report them for corrective action Replace consumables, wear parts, and minor components before failure occurs Support reliability improvement by properly reporting repeat faults and abnormal trends
Vendor & System Support:Support specialist vendors during servicing, testing, and upgrades Verify exhibit functionality before and after vendor intervention Protect warranties by ensuring correct operating and maintenance practices
CMMS & Documentation:Ensure work orders are closed by recording all work performed in the CMMS, including findings, actions, time, and parts used.
Aesthetics & Visitor Experience:Maintain exhibit aesthetic integrity after every maintenance activity. Ensure panels, covers, screens, cables, and surfaces are clean, aligned, and visually acceptable.
Safety & Observation:Follow all safety, electrical, water, and public-protection procedures. Proactively identify and report emerging hazards caused by visitor behavior or misuse.

QUALIFICATIONS, EXPERIENCE & SKILLS:
Bachelor’s degree in maintenance or any related field. OR Associate Diploma in the maintenance field or any related field. Prior hands-on technician experience is preferred; exceptional fresh graduates with high potential may also be considered.