Answer employee questions and provide support when needed, and refer any sensitive or complex matters to the People & Culture Manager. Organize CVs and keep the candidate database updated. Support managers with employee-related requests. Prepare invoices and other P&C documents. Follow up on P&C requests with other departments. Create employee files and make sure all required documents are complete. Follow up on missing employee documents. Update employee information in P&C systems and files, including contact details, bank accounts, IDs, certificates, and other documents. Keep all employee files safe, organized, and confidential. Prepare employee letters and job offers using approved templates. Coordinate employee contracts and required documents with the Government Relations Officer. Support the onboarding process for new employees and make sure all required documents and onboarding checklists are completed. Support the offboarding process , including employee clearance and required documents. Follow up on probation periods, contract expiry dates, ID expiry dates, municipality cards, first aid certificates, and other important dates. Prepare a monthly report of upcoming expiry dates and share it with the People & Culture Manager. Support attendance-related matters , including following up on employee attendance concerns and reporting any issues to the People & Culture Manager. Help with P&C communications , including employee announcements, notices, memos, and other internal communications. Support employee engagement activities , including employee surveys, recognition activities, birthdays, national days, international events, and monthly or quarterly celebrations. Suggest ideas and activities to improve employee engagement and employee experience . Help organize employee activities and maintain a positive working environment. Keep employee locker records updated and ensure the information is properly recorded. Follow up on employee cafeteria feedback, suggestions, and complaints and share them with the relevant department. Update employee notice boards and make sure the information is current. Maintain files for casual labor companies, including employee IDs, attendance sheets, and invoices. Support the Government Relations team by preparing and organizing employee documents when required. Support other P&C activities and projects as assigned. Maintain strict confidentiality of all employee information and documents. Ensure all P&C activities follow hotel policies, procedures, and company standards. Perform any other tasks assigned by the People & Culture Manager.

Desired Candidate Profile

• Must be a Saudi National.
• Bachelor's degree or diploma in Human Resources, Business Administration, Hospitality, or a related field.
• Previous experience in People & Culture, HR, or a similar role, preferably in the hospitality industry.
• Good communication and interpersonal skills.
• Good command of English, both written and spoken.
• Good knowledge of Microsoft Office, especially Word and Excel.
• Good organizational and time-management skills.
• Strong attention to detail and ability to maintain accurate employee records.
• Ability to handle confidential employee information with professionalism and discretion.
• Ability to work effectively with employees and different departments.
• Positive attitude, teamwork, and willingness to learn.