We are seeking an experienced IT Manager with a strong background in the Saudi insurance sector, solid hands-on experience with Insurance Authority (IA) regulatory requirements, compliance, and reporting, and proven expertise in managing, configuring, and supporting ERP solutions. The ideal candidate will have strong experience with Odoo ERP, including customization, enhancements, upgrades, and vendor management, while also being capable of managing other ERP and enterprise systems supporting insurance operations.
Responsibilities• Lead and manage IT operations in full alignment with Insurance Authority (IA) regulations, regulatory reporting, and compliance requirements in Saudi Arabia.• Ensure all IT systems supporting all insurance products and lines of business comply with regulatory, audit, cybersecurity, and data governance standards.• Oversee core insurance systems covering policy administration, underwriting, claims, billing, renewals, and endorsements across multiple insurance products.• Manage, configure, and support ERP solutions, ensuring stability, scalability, and compliance with business and regulatory requirements.• Lead Odoo ERP administration and support, including customization, enhancements, system upgrades, integrations, and coordination with vendors and implementation partners.• Manage integrations between ERP systems, insurance core platforms, third-party providers, and regulator-mandated systems.• Act as the primary IT contact for Insurance Authority audits, regulatory inspections, and compliance reviews, including system evidence and reporting.• Work closely with Compliance, Risk, Finance, Legal, and Internal Audit teams to address regulatory findings and ensure ongoing compliance.• Ensure effective cybersecurity controls, data protection, business continuity, and disaster recovery in line with regulatory expectations.• Manage IT vendors, contracts, SLAs, budgets, and technology roadmaps.
Qualifications
• Bachelor’s degree in Information Technology, Computer Science, or a related field (Master’s preferred).• 7–10+ years of IT experience, including 3–5 years in an IT Manager or senior leadership role.• Mandatory: Proven experience within the Saudi insurance sector.• Mandatory: Strong hands-on experience with Insurance Authority (IA) requirements, regulatory compliance, and regulatory reporting.• Solid experience managing and supporting ERP solutions, with strong hands-on experience in Odoo ERP, including customization, enhancements, upgrades, and vendor management.• Experience supporting core insurance systems and enterprise applications.
Key IT Skills & Competencies:• ERP & Enterprise Systems: Managing multiple ERP platforms; strong expertise in Odoo administration and integration.• Regulatory & Compliance: Deep understanding of Saudi insurance regulations, IA reporting, IT governance, and audit requirements.• Insurance Systems Knowledge: End-to-end understanding of insurance workflows and systems.• System Integration: APIs, middleware, data exchange, and third-party integrations.• Cybersecurity & Infrastructure: Access controls, data security, infrastructure management, cloud and on-prem environments.• IT Governance & Risk: Policies, controls, risk assessments, audit remediation, and compliance tracking.• Project & Vendor Management: Managing vendors, system integrators, contracts, SLAs, and IT projects.• Leadership & Communication: Strong team leadership, stakeholder engagement, and executive-level reporting.