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Holool Aloula (NCBS National Company for Business Solutions)

تفاصيل الوظيفة

Contact Center Sales Lead is responsible for driving sales performance within a contact center environment by leading, coaching, and motivating a team of sales agents. This role focuses on achieving revenue targets, improving conversion rates, ensuring high-quality customer interactions, and maintaining compliance with company standards and processes.
Key Responsibilities Sales Performance Lead, coach, and motivate a team of contact center sales agents to achieve and exceed sales targets. Identify, pursue, and secure new business opportunities within contact center sectors. Support agents with objection handling, closing techniques, and product knowledge. Respond to RFPs/RFQs, prepare commercial proposals, and manage the full sales cycle from prospecting to contract signing. Required Qualifications Bachelor’s degree in Business Administration, Marketing, or related field.3–5 years of experience in contact center sales or telesales. Strong understanding of manpower supply processes, recruitment cycles, and client contracting. Excellent communication, negotiation, and presentation skills.

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