Redefining Land, Air, and Sea Travel… Elevating Destinations.
Coastal Transportation Services Co., a Red Sea Global Subsidiary
Coastal Transportation Services Co., operates as a subsidiary of Red Sea Global and is part of the Red Sea Global Group of companies. We specialize in providing mobility services to our Red Sea destination. As a subsidiary, Coastal Transportation Services Co. benefits from shared strategic goals and collaborative initiatives within the Red Sea Global group of companies, enhancing our ability to serve our clients effectively.
Are you ready to transform the future of transportation? At Coastal Transportation Services Co., we are driven by innovation, creativity, and a passion for redefining mobility. Our team is shaping the future with cutting-edge projects, from autonomous vehicles to sustainable mobility solutions.
We are seeking forward-thinking individuals eager to collaborate in a dynamic, fast-paced environment where ideas become reality. Join us in revolutionizing transportation and creating a smarter, more sustainable world—one innovation at a time.
Join our visionary team and help shape the future of mobility!
Job Purpose:
The Manager – Systems is responsible for the planning, coordination, and continuous improvement of all systems supporting Corporate Mobility Services. The role ensures seamless operations across system platforms, reliable data availability, effective reporting, and strong alignment between business needs and technology delivery. This position drives user enablement, operational integration, and system optimization to support end-to-end mobility services in a dynamic, fast-growing environment.
Job Responsibilities:
Systems Operations Leadership Oversee the daily performance and stability of all systems used across Corporate Mobility Services (fleet management, bookings, telematics, portals, dashboards, etc.). Ensure system continuity, data integrity, and timely availability of information required for operational decision-making. Support system rollout across new business areas, services, and operational locations. Requirements, Documentation & Process Development Lead the development of Concepts of Operations (Con Ops) and Business Requirements Documents (BRDs) for all system enhancements and new implementations. Translate business needs into clear technical requirements for IT, vendors, and internal stakeholders. Maintain structured documentation for processes, workflows, system usage, user journeys, and dependencies. Reporting, KPIs & Dashboarding Develop and maintain dashboards, KPIs, and performance tracking tools to support operational visibility and strategic reporting. Introduce automation and AI-based insights to improve reporting quality and analytical capability. Ensure business leaders have accurate, real-time data to support decision-making and operational planning. Financial & Subscription Management Monitor system-related CAPEX, OPEX, licensing, and subscription models. Ensure clear tracking of development costs, renewals, and ongoing system expenditures. Prepare business cases for new system features, licenses, or upgrades to justify investment and ROI. User Enablement, Support & Training Build strong user engagement across all teams, ensuring systems are understood and fully utilized. Develop super-users, training modules, and onboarding materials for teams with low technology exposure. Lead ongoing user support, ensuring timely resolution of system-related issues and barriers. Stakeholder & Vendor Coordination Act as the primary point of contact for system-related queries, escalations, and integration needs. Work cross-functionally with IT, Operations, Projects, Land Mobility, TOCC, Finance, and other corporate teams. Coordinate with system vendors to ensure timely delivery, updates, and operational readiness. Performance Monitoring & Continuous Improvement Track system performance, identify bottlenecks, and drive structured improvement initiatives. Ensure system utilization is maximized and that no tools remain underused or disconnected from operations. Recommend and implement enhancements to improve efficiency, data flow, and user experience.
Job Requirements:
Experience in systems management, digital operations, fleet tech, mobility solutions, or similar operational technology environments. Strong understanding of business processes, data flows, Strong understanding of CAPEX/OPEX models, and subscription-based platforms. Proven ability to work in fast-paced, evolving environments where systems and processes are still being built. Excellent stakeholder management and communication skills, with the ability to translate business needs into system requirements. Hands-on mindset with the ability to balance operational detail, documentation, and strategic system planning. Resourceful, adaptable, and committed to building a user-centric systems culture within Corporate Mobility Services.
For more information about Red Sea Global, visit:Website: https://www.redseaglobal.com/en You Tube: https://www.youtube.com/watch?v=6y SGZwubomw