Job Description Quality Control Specialist
Job Information:Job Title: Quality Control Specialist Department: QHSE Department Line Manager: QHSE Department Director Location: Riyadh
Job Purpose:Execute quality and food safety inspection activities across all stages of operational processes to ensure that products and services comply with regulatory standards and approved specifications. The role contributes to fostering a culture of quality, enhancing customer experience, and supporting the stability of the operational work environment. Quality Control Specialist Duties and Responsibilities:Inspect raw materials immediately upon receipt from suppliers to verify compliance with approved specifications and promptly report any non-conforming items. Conduct accurate daily temperature checks in storage, preparation, cooking, and serving areas, ensuring all readings are documented and comply with ISO 22000 and HACCP food safety requirements. Perform routine inspection rounds across dining areas and production facilities to ensure cleanliness, equipment functionality, and proper tool usage, and submit field inspection reports to the concerned departments. Collect random samples of final products during or after production and conduct visual and sensory evaluations (QQC / Food Tasting) to ensure product quality prior to customer service. Monitor the implementation of daily cleaning and sanitization plans, ensure the readiness of related forms and records, and verify full compliance of operational teams with updated instructions. Document all daily inspection results using approved digital or manual forms and submit them on time to the relevant department for follow-up and improvement actions. Coordinate with operations, service, and maintenance teams to resolve quality-related performance issues such as equipment breakdowns, spills, or service deficiencies, ensuring timely corrective actions. Investigate quality-related complaints received from customers or operational teams and prepare detailed reports including root cause analysis and proposed corrective actions. Actively participate in internal and external audit visits, provide technical support to auditors and regulatory bodies, and ensure the availability of all required documents and supporting records. Participate in preparing daily quality reports that include performance indicators, deviations, non-conformities, and improvement plans, and share them with relevant management. Review Critical Control Points (CCPs) in food operations, ensure regular documentation, and verify that actual readings comply with approved control standards. Provide technical recommendations and observations based on inspection data and analysis to support continuous improvement and enhance operational compliance. Support on-the-job training for new employees regarding quality and food safety standards, and raise awareness of organizational procedures and policies. Assist in implementing instructions and directives issued by Area Management or Senior Management related to quality and operational safety. Ensure full compliance with all policies and procedures outlined in the AKCC Integrated Management System, including ISO 9001, ISO 22000, ISO 45001, and ISO 14001. Quality Control Specialist Job Qualifications:Education: Bachelor’s degree in Industrial Engineering, Quality Management, Environmental Management, or a related field. Experience: 4 to 7 years of experience in the same or a similar field. Skills:Effective communication Teamwork and collaboration Flexibility and adaptability to change Continuous learning and self-development Strong problem-solving skills Time management and work organization Proficiency in preparing performance reports and interpreting quality KPIsFamiliarity with digital quality management systems, document control tools, and audit management software