ABOUT KERTEN HOSPITALITY
Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Food & Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International & local travellers. The Group’s current pipeline includes projects in numerous countries in the Middle East, Europe, and North Africa region.
ABOUT THE ROLE
The Food and Beverage Manager is a champion and a key contributor to the company’s vision: to be the leading mixed-use sustainable and community-centric lifestyle operator that manages and operates a diverse range of asset. At Kerten Hospitality, our strategy is built around the principal that “a higher level of value can be created collectively, with all stakeholders, than if created individually.”
JOB DESCRIPTION
KEY RESPONSIBILITIES:- Oversee and manage daily F&B operations, ensuring excellence in service quality, and adherence to Kerten Hospitality's brand standards.- Develop exceptional menus, source quality goods and implement continuous improvements.- Collaborate with the Commercial Division to plan and execute marketing, sales campaigns, and promotional events.- Analyze sales performance data to adjust strategies and optimize menu pricing, inventory, and staffing.
CONNECTION- Lead food and beverage team by allocating tasks effectively, considering business needs and staff availability.- Provide coaching and guidance to F&B team members for continuous improvement.- Foster positive relationships with guests, addressing their feedback and ensuring satisfaction.- Maintain strong relationships with suppliers and vendors, negotiating favourable terms and fostering partnerships.
INNOVATION- Identify opportunities for improvement in F&B operations, implementing initiatives to enhance efficiency and profitability.- Stay ahead of industry trends, introducing innovative concepts, seasonal promotions, and creative dining experiences.
CURATION- Collaborate with management to develop and implement marketing strategies to attract and retain customers.- Engage with the local community through events and partnerships, promoting the establishment as a valued member.
LEADING THE WAY- Ensure compliance with health, safety, and hygiene regulations, setting the benchmark for best practices.- Establish, monitor, and analyze performance targets and KPIs, driving operational and financial success.
EXPERIENCE & SKILLS- Proven managerial experience in Food & Beverage operations, preferably in a high-volume or upscale environment.- Strong knowledge of restaurant management software, POS systems, and MS Office Suite.- Fluent in English and Arabic.- Strategic, results-driven leader with a strong eye for detail and operational efficiency.- Deep knowledge of F&B trends, culinary best practices, and quality standards.- Ability to design menus that cater to different tastes, preferences, and dietary needs.
JOINING OUR TEAM MEANSCompetitive Compensation: A rewarding package tailored to your experience. Career Growth: Opportunities for advancement within our dynamic organisation. Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration.