The Receptionist plays a crucial role in the Construction & Building industry, serving as the first point of contact for clients and visitors. This position requires a professional demeanor, excellent communication skills, and the ability to manage multiple tasks efficiently. The Receptionist will be responsible for maintaining a welcoming environment, ensuring that all inquiries are handled promptly and accurately. This role is vital for supporting the administrative functions of the office and enhancing the overall customer experience.
Responsibilities:
- Greet and welcome visitors in a friendly and professional manner.
- Manage incoming calls and direct them to the appropriate personnel.
- Maintain the reception area, ensuring it is tidy and presentable.
- Handle administrative tasks such as scheduling appointments and managing calendars.
- Assist with the preparation of documents and reports as needed.
- Respond to inquiries and provide information about the company and its services.
- Coordinate with other departments to ensure smooth operations.
- Handle incoming and outgoing mail and packages.
- Maintain confidentiality of sensitive information.
- Support the HR department with onboarding new employees.
Preferred Candidate:
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficient in Microsoft Office Suite and office management software.
- Ability to work independently and as part of a team.
- Friendly and approachable personality.
- Attention to detail and problem-solving skills.
- Professional appearance and demeanor.
- Ability to handle stressful situations calmly.
- Knowledge of basic accounting principles is a plus.
- Fluency in both Arabic and English is preferred.
Skills
- Strong communication skills, both verbal and written.
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
- Excellent customer service skills.
- Ability to manage multiple tasks and prioritize effectively.
- Familiarity with office equipment (printers, copiers, etc.).
- Basic knowledge of office management procedures.
- Strong interpersonal skills to interact with clients and staff.
- Ability to maintain confidentiality and handle sensitive information.