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Call Center Agent

ََََ - Saudi - Riyadh Saudi Arabia
Employment: Full Time
  • Carry out relevant duties of managing incoming and outgoing calls as per the assigned schedule.
  • Assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness.
  • Elaborate on the features, specifications, and details of the company's product to convert the potential prospect into a consumer.
  • Develop long-term contacts through qualitative telephonic discussions and conversations.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Enhance customer satisfaction by reducing call waiting and offering a delightful telephonic conversation.


Skills

  • Previous experience in a customer support role.
  • Good command of verbal communication skills to intrigue the listener and provide accurate information.
  • Ability to multi-task.
  • Proficient in using modern communication tools and software for facilitating formal routine processes.
  • Polished convincing and negotiations skills.
  • Exhibiting the eagerness to innovate and enhance the existing work output by working on constructive feedback.


Apply on the Job Website
Post date: 06 Rabi al-awwal 1446 - Today
Publisher: Bayt
Post date: 06 Rabi al-awwal 1446 - Today
Publisher: Bayt