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8 Results Found First Contact Resolution (FCR)

Hidden Name

10+y of Exp

Customer Service Professional Saudi, Jeddah | 43 yrs. old

Hidden Name

Customer Service Professional
10+y of Exp Saudi, Jeddah 43 yrs. old
Working but looking for new opportunities
Customer Experience Management Multilingual Communication Call Centre Operations Team Leadership & Coaching CRM Systems & Data Integrity Hajj & Religious Tourism Services +10 +14 +13
8,000 SAR / Monthly

Hidden Name

10+y of Exp

Customer Service Manager | Call Center Manager | Customer Experience Manager | Quality Manager Egypt, Cairo | 37 yrs. old

Hidden Name

Customer Service Manager | Call Center Manager | Customer Experience Manager | Quality Manager
10+y of Exp Egypt, Cairo 37 yrs. old
Working but looking for new opportunities
Freshdesk Zendesk Zoho Salesforce.com Gensysis Communication & Stakeholder Management +37 +41 +40

Hidden Name

1-3y of Exp

CSR Tunisia, Nabeul | 25 yrs. old

Hidden Name

CSR
1-3y of Exp Tunisia, Nabeul 25 yrs. old
Working but looking for new opportunities
CRM & Call Center Tools Ticket Documentation Microsoft Office Live chat Escalation Handling SLA Awareness +2 +6 +5
600 USD / Monthly

Hidden Name

3-5y of Exp

Customer Success Manager Egypt, Giza | 29 yrs. old

Hidden Name

Customer Success Manager
3-5y of Exp Egypt, Giza 29 yrs. old
Unemployed. Looking for a job
Customer Success Customer Retention Customer Onboarding Customer Lifecycle Management Customer Adoption Customer Health +23 +27 +26

Hidden Name

5-10y of Exp

Customer Service Operations Team Leader Egypt, Giza | 28 yrs. old

Hidden Name

Customer Service Operations Team Leader
5-10y of Exp Egypt, Giza 28 yrs. old
Working but looking for new opportunities
Tier 2 Escalations & Payments Team Leadership & Operations Customer Experience (CSAT) KPI & Quality Management First Contact Resolution (FCR) Coaching & Mentoring +3 +7 +6
25,000 EGP / Monthly

Hidden Name

3-5y of Exp

Real dispatch Egypt, Cairo | 26 yrs. old

Hidden Name

Real dispatch
3-5y of Exp Egypt, Cairo 26 yrs. old
Working but looking for new opportunities
Retail Asset Portfolio Support Client Experience (CX) Architecture High-Value Account Management First Contact Resolution (FCR) Cross-Selling Solutions Client Retention Strategies +11 +15 +14

Hidden Name

1-3y of Exp

خدمة العملاء Egypt, Mansoura | 23 yrs. old

Hidden Name

خدمة العملاء
1-3y of Exp Egypt, Mansoura 23 yrs. old
Working but looking for new opportunities
Customer Persuasion Objection Handling Conflict Resolution Empathy & Rapport Building Customer Retention Inbound & Outbound Support +12 +16 +15

Hidden Name

5-10y of Exp

Customer Success & Onboarding Egypt | 28 yrs. old

Hidden Name

Customer Success & Onboarding
5-10y of Exp Egypt 28 yrs. old
Unemployed. Looking for a job
Customer Success & Onboarding CRM & Case Management KYC & Documentation Verification Account Opening & Activation VIP & Elite Support SLA, TAT & KPI Management +1 +5 +4