About Us

We are a leading partner for luxury across the Middle East, with over 600 stores and 300 brands, and 65 years of experience in the region. We have become a major player in the beauty, fashion, and gifting sectors by providing distinctive services to our partners and succeeding in delighting all our customers. We are rapidly transforming from a traditional distribution and retail organization selling luxury goods in the Middle East into a hybrid retail organization that makes the luxury product experience accessible to our customers everywhere. To support the next phase of our growth, we aim to build a world-class team and to leverage technology and data in the continuous development of every aspect of our operations, from traditional retail to the supply chain and customer loyalty. For this reason, we are looking for the best talent and capabilities to join us on our journey to explore new horizons together.

Your Job Responsibilities

A Beauty Consultant will be responsible for providing distinctive customer service to all our customers and using appropriate sales techniques and product knowledge to reach sales targets. They will also be responsible for counter cleanliness, restocking, and handling new product launches, merchandising, and marketing. Our consultant will also be obligated to maintain a high level of standards regarding customer engagement, with responsibilities including:

• Developing and maintaining guest experience standards to enhance customer loyalty.
• Answering customer inquiries regarding products, pricing, availability, product usage, and services.
• Communicating with customers to assess their needs, providing assistance in meeting those needs, and meeting or even anticipating customer expectations.
• Informing customers about product ranges best suited to their needs.
• Explaining the uses and benefits of different brands and products.
• Enhancing sales while achieving set goals for lines and sales by employing makeup knowledge.
• Following up on store-level targets.
• Preparing daily sales reports.
• Participating in achieving incentives.
• Following up on sales targets after new product launches at the store level.
• Ensuring that store merchandising levels are met according to brand guidelines.
• Ensuring store restocking on the appropriate shelves at the right times.
• Reporting inventory shortages using the inventory order form.
• Ensuring that inventory is received according to established procedures.
  
  

What You Need to Succeed

At least 2 years of experience in the beauty sector.

What We Can Offer You

With us, your ambitions will turn into reality. We will help you design your career journey through enriching experiences, learning and development opportunities, and exposure to different tasks within your role or through internal mobility. Our group provides diverse career paths every day for exceptional people. We value the contribution you bring and strive to provide a competitive benefits package, including healthcare, contribution to children's education, remote working policies, flexible working policies, as well as exclusive employee discounts. To view all our benefits and features, click here.

Calling All Candidates to Apply!

We believe that inspiring our customers and bringing them joy and happiness depends primarily on diversity; intellectual and cultural diversity, and constructive differences in capabilities and perspectives. Therefore, Chalhoub Group is committed to the principles of inclusion and diversity in everything it does.

We welcome all candidates to apply and become part of our bright future. We evaluate all applications from a merit-based and equal opportunity perspective, regardless of gender, age, race, religion, or origin, while always striving to benefit from the competencies of People of Determination.