INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What You'll Be Doing

Oversee the efficient and accurate daily operations of the Distribution Center, including warehouse activities, inventory control, order fulfilment, dispatch and fleet coordination. Lead shift teams, optimize resources, maintain service standards and ensure compliance with company procedures, quality requirements and bonded warehouse regulations.

What You’ll Need To Succeed

Supervisory & Shift Operations

• Supervise goods receipt, put-away, order preparation, dispatch, value-added services (VAS) and housekeeping.
• Assess daily workloads, allocate manpower and equipment, and monitor shift team leaders to achieve operational targets.
• Lead team briefings, provide on-the-job coaching and performance feedback, and identify training needs.
• Ensure shift reports and handovers are accurate, complete and communicated to the incoming team.
• Promote effective communication between management and warehouse teams and maintain a cooperative working environment.
  
  

Inventory, Warehouse & Customer Service

• Oversee WMS put-away strategies, inventory accuracy, stock handling and damage prevention.
• Optimize storage space, staffing, machinery, equipment and consumables; ensure resources are properly maintained.
• Ensure customer requirements are met and resolve operational issues promptly.
  
  

Distribution & Fleet Management

• Coordinate route planning, order dispatch, vehicle loading, delivery documentation and customer delivery updates.
• Monitor fleet operations, vehicle inspections, servicing needs and distribution expenses, including fuel and maintenance.
• Track delivery performance, running times, petty cash and operational incidents, escalating issues as required.
  
  

Quality, Safety & Compliance

• Enforce standard operating procedures, health and safety rules, security controls and applicable bonded warehouse requirements.
• Report breaches of company policies, procedures or security promptly to management.
• Analyze operational performance and recommend improvements to efficiency, accuracy and the Quality Management System.
  
  

Working Conditions

• Work in a bonded warehouse environment; availability for day or night shifts is required according to operational schedules.
  
  

What We Can Offer You

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

Using GenAI in Your Application Process

To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, you're thinking, and how you approach real situations.

We Invite All Applicants to Apply

It Takes Diversity of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.