INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What You'll Be Doing

• Daily collection and delivery of mail from the PO Box and transfer to the office mail room when assigned
• Operate the telephone switchboard to answer, screen, and forward calls, providing information and taking messages
• Provide information about the establishment such as location and working hours of departments/offices, employees, or services
• Greet persons entering the establishment, determine the nature and purpose of their visit, and direct or escort them to specific destinations
• Maintain the guest reservation system
• Receive, sort, and route mail, courier items, and deliveries
• Manage the mail room by allocating mail space for each department/company
• Keep track of international calls and faxes to enable the accounts department to debit personnel accordingly
• Be aware of staff location (e.g. out of office, in a meeting, on leave, on business trips, etc.)
• Arrange for public transportation if requested by guests
• Maintain up-to-date telephone lists
• Perform other clerical duties as needed, such as filing, photocopying, and collating
  
  

What You’ll Need To Succeed

• Previous experience in a similar front desk / receptionist role is a plus
• Good communication skills in Arabic; basic English is enough
• Friendly, well-presented, and professional
• Basic computer skills (Outlook, Word, Excel)
• Organized and able to multitask
  
  

What We Can Offer You

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.