About the Role

Sheraton is seeking an F&B Service Expert (Waiter) to join its team in Dammam. This full-time role is open exclusively to Saudi Nationals and requires 0-1 years of experience. The position focuses on creating memorable guest experiences through attentive service and efficient operations within the food and beverage department.

Key Responsibilities

• Deliver a range of services to ensure guests enjoy their meal, focusing on creating a memorable experience.
• Set tables and prepare dining areas for service.
• Communicate effectively with the kitchen staff regarding orders and guest requests.
• Interact with and serve guests, ensuring a positive dining experience.
• Clean work areas and maintain supplies according to established standards.
• Manage menu information, including reading and visually verifying details.
• Handle objects weighing up to 25 pounds without assistance and up to 50 pounds with assistance, including moving, lifting, carrying, pushing, pulling, and placing items.
• Perform physical tasks such as standing, sitting, or walking for extended periods, and moving over various surfaces.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping as required by job duties.

Operational Standards and Professional Conduct

• Maintain a safe workplace environment.
• Adhere to all company policies and procedures.
• Uphold quality standards in all aspects of service.
• Ensure professional appearance, uniform, and communication at all times.

Qualifications and Experience

• 0-1 years of experience in a relevant service role.
• Ability to perform physical tasks as described, including standing, walking, lifting, and bending.
• Strong commitment to guest service and satisfaction.
• Ability to work effectively in a dynamic environment.

Work Environment

This role operates within the Sheraton hotel environment in Dammam. It involves active engagement with guests and collaboration with kitchen and service teams to deliver high-quality food and beverage experiences. The position requires a hands-on approach and adherence to operational guidelines to ensure guest satisfaction and business success.

About Sheraton

Sheraton, part of Marriott International, has been a global gathering place since 1937. Associates contribute to a sense of belonging in over 400 communities worldwide by connecting guests through engaging experiences and thoughtful service. Sheraton is committed to being an equal opportunity employer, valuing diverse backgrounds and fostering an inclusive environment.