الوظائف / وظائف مدخل بيانات / Healthcare Receptionist

Healthcare Receptionist

في المكتب دوام كامل
السعودية
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تفاصيل الوظيفة

توظيف دوام كامل
التعليم Bachelor's degree / higher diploma

Job description

  • Welcome patients and visitors, guiding them and facilitating their access to services.
  • Manage appointment bookings, confirmations, and modifications in coordination with relevant departments.
  • Open and update patient files, ensuring their accuracy.
  • Respond to calls, messages, and inquiries while tracking reservations.
  • Verify eligibility for medical insurance and ensure compliance with necessary documentation.
  • Receive and document client feedback and complaints, coordinating with the responsible personnel.
  • Document requests and follow-ups, preparing related reports.
  • Maintain the confidentiality of patient data and adhere to center policies and procedures.

Skills

  • Bachelor's degree or diploma in a relevant field.
  • Previous experience in reception and customer service within healthcare facilities.
  • Experience in processing medical insurance procedures and verifying eligibility.
  • Proficiency in using computers, Microsoft Office, and appointment systems.
  • Excellent communication skills and problem-solving abilities.
  • Ability to organize tasks, work under pressure, and collaborate with a team.

وظائف مشابهة