Job Summary The Accounts Receivable Officer is responsible for managing the company's incoming payments, ensuring invoices are issued accurately and on time, tracking outstanding balances, and following up with customers to secure timely collections. The role plays a key part in maintaining healthy cash flow and accurate financial records. Key Responsibilities Generate and issue accurate customer invoices in a timely manner Monitor accounts receivable ledger and track outstanding balances Follow up with customers on overdue payments via calls, emails, and letters Reconcile customer accounts and resolve billing discrepancies or disputes Apply and post incoming payments (bank transfers, cheques, cash) to correct accounts Prepare aging reports and provide regular updates to management on collection status Coordinate with sales and customer service teams to resolve invoice disputes Maintain accurate and up-to-date customer records and documentation Assist in month-end and year-end closing activities related to ARSupport external and internal audits by providing necessary documentation Recommend and help implement process improvements to reduce days sales outstanding (DSO) Ensure compliance with company credit policies and relevant financial regulations Requirements Education Bachelor's degree in Accounting, Finance, Business Administration, or related field Experience1–2 years of experience in accounts receivable, credit control, or general accounting Skills & Competencies Strong understanding of accounting principles and AR processes Proficiency in accounting software (e.g., SAP, Oracle, Quick Books, or similar ERP systems) Advanced skills in MS Excel Excellent numerical accuracy and attention to detail Strong communication and negotiation skills for customer follow-up Good organizational and time-management abilities Ability to work independently and meet deadlines Problem-solving mindset for resolving discrepancies