• Managing and maintaining E-Commerce seller portals and dashboards

• Product listing, catalog management, SKU creation and updates

• Product pricing, promotions and inventory management

• Managing and processing customer orders

• Order fulfillment, dispatch and delivery coordination

• Handling returns, refunds, cancellations and customer issues

• Understanding marketplace commercial models, commissions, fees and deductions

• Monitoring marketplace performance, sales and operational KPIs

• Managing marketplace requirements, policies and compliance

• Coordinating with internal teams such as Sales, Procurement, Warehouse, Operations, Finance and Customer Service

• Maintaining professional relationships with marketplace account managers and business partners

• Identifying operational issues within the portals and resolving them quickly

• Preparing regular E-Commerce performance reports and dashboards

• Understanding how to improve product visibility, sales performance and marketplace ranking

• Supporting the company in launching and scaling our B2C E-Commerce operations

Desired Candidate Profile

• 3–5+ years of relevant E-Commerce / Marketplace experience

• Strong hands-on experience with Noon and Amazon Seller Central

• Experience with Trendyol or other major marketplaces is highly preferred

• Strong understanding of marketplace operations from product listing through order fulfillment, delivery and returns

• Excellent analytical and reporting skills

• Strong communication and coordination skills

• Ability to work independently and take ownership of the complete E-Commerce channel

• Experience working with marketplace partners and account managers

• Strong understanding of B2C operations and customer experience