About ElevenLabs

ElevenLabs is an AI research and product company that launched in January 2023 with the first human-like AI voice model. The company serves millions of users and thousands of businesses, ranging from startups to large enterprises such as Deutsche Telekom and Meta. ElevenLabs has secured $781M in funding and holds an $11B valuation. The company has expanded its offerings into three main platforms: ElevenAgents for intelligent customer experiences, ElevenCreative for generating and editing speech, music, image, and video across 70+ languages, and ElevenAPI, which provides developers access to leading AI audio foundational models. The team consists of researchers, engineers, and operators dedicated to creating lasting positive impact.

The Role: Enterprise Deployment Chief of Staff

ElevenLabs is seeking an Enterprise Deployment Chief of Staff for a full-time position. This role involves close collaboration with the Field CTO and Enterprise Deployment leads, focusing on managing team workflow and optimizing operational efficiencies. The Chief of Staff will be instrumental in organizing a rapidly growing team, understanding both business opportunities and the individual skills of team members, and providing trusted advice to leadership. This position offers a holistic overview of the Enterprise Deployment team's operations.

Key Responsibilities

• Develop expertise in the strengths of Enterprise Deployment team members to thoughtfully staff projects based on geography, priorities, capacity, and skills.
• Track team member performance by engaging with leads and close collaborators to gain a comprehensive understanding.
• Coordinate recruitment and hiring efforts with the internal Talent team, ensuring focus on key roles and locations, and equitable distribution of interviewing responsibilities within the Enterprise Deployment team.
• Manage the onboarding process for new team members, ensuring they are prepared and have all necessary resources for rapid integration from Day 1.
• Prepare for team meetings by coordinating with meeting leads, developing necessary slides, and ensuring the time spent is productive and effective for all attendees.
• Monitor Enterprise Deployment OKRs, provide regular progress updates, and identify potential issues or coverage gaps proactively.
• Plan team co-locations to foster stronger partnerships and encourage collaboration among a globally distributed team.
• Act as the liaison between the deployment team and other organizational departments to ensure coordinated alignment.

Candidate Profile

The ideal candidate will possess 5-10 years of relevant experience. This role requires strong organizational capabilities, an ability to understand both business opportunities and individual team member skills, and a proactive approach to improving operational efficiencies. Essential qualifications include experience in coordinating complex workflows, managing talent processes, and facilitating cross-functional communication within a fast-paced environment.

Working at ElevenLabs

ElevenLabs operates with a high-velocity approach, characterized by rapid experimentation, lean autonomous teams, and minimal bureaucracy. The company prioritizes impact over job titles, adopts an AI-first strategy across all functions, and maintains a commitment to excellence in all endeavors. As a global team, ElevenLabs prioritizes talent regardless of location. The company supports professional development through an annual discretionary stipend, facilitates team connection with an annual social travel stipend, hosts an annual company offsite, and offers a monthly co-working stipend for team members not located near main hubs.

Location and Employment Details

This is a full-time, remote position that can be executed globally, with a preference for candidates located in London, England. Salary for this position is not disclosed. ElevenLabs is an equal opportunity employer and does not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability, or other legally protected statuses.