- Contact and follow up with leads provided by the company through phone calls, WhatsApp, email, and other communication channels.
- Understand customers' requirements and recommend suitable company services.
- Explain company services, procedures, pricing, and other relevant information clearly to potential customers.
- Convert provided leads into successful sales and achieve assigned monthly sales targets.
- Maintain regular and timely follow-ups with potential customers to maximize conversion opportunities.
- Build and maintain positive relationships with prospective and existing customers.
- Prepare and send quotations, proposals, contracts, and invoices as required.
- Handle customer inquiries and provide accurate information about services and work status.
- Negotiate with customers and close sales in accordance with company policies and pricing guidelines.
- Maintain accurate records of leads, customer interactions, follow-ups, and sales activities.
- Coordinate with the operations team to ensure smooth processing of confirmed customers and timely completion of their requirements.
- Follow up with internal departments regarding customer work status and provide updates to clients when required.
- Handle customer concerns professionally and coordinate with the relevant departments to resolve issues.
- Prepare daily, weekly, and monthly sales reports and provide regular updates on sales performance.
- Monitor lead conversion and follow-up activities to identify opportunities for improving sales performance.
- Maintain a professional relationship with customers throughout the sales process.
- Participate in sales meetings, training sessions, and other sales activities.
- Stay updated on company services and communicate new offers or service updates to potential customers.
- Perform other sales-related duties as assigned by management.
Desired Candidate Profile
- Bachelor's degree in Business Administration, Marketing, Sales, or a related field is preferred.
- Previous experience in sales, business development, telesales, customer service, or a similar role is preferred.
- Freshers with strong communication and sales abilities are welcome to apply.
- Excellent English communication skills, both written and verbal.
- Strong negotiation, persuasion, and closing skills.
- Confident and professional telephone and face-to-face communication.
- Customer-oriented with a positive and professional attitude.
- Strong follow-up and relationship-building skills.
- Ability to work with provided leads and convert prospects into customers.
- Target-oriented, self-motivated, and able to work under pressure.
- Good knowledge of MS Office, particularly Word and Excel.
- Strong organizational and time-management skills.
- Ability to manage multiple leads and follow-ups effectively.
- Ability to work independently as well as part of a team.
- Strong attention to detail and accurate record-keeping.
- UAE sales experience is an added advantage.
- Arabic or any other language is an added advantage.