Job description

We are looking for a Restaurant Manager with operational experience in managing dine-in restaurants, preferably with direct experience in burger or fast food establishments. The successful candidate will be responsible for the overall management and operation of the restaurant, ensuring the achievement of sales and profitability targets, enhancing customer experience, maintaining product quality and food safety, and effectively managing the team while ensuring compliance with all company policies and procedures.

Key Responsibilities:

• Manage daily operations of the restaurant and ensure efficient workflow during all shifts.
• Ensure the restaurant is ready for service before opening and after closing.
• Organize and allocate tasks to employees based on operational needs and sales volume.
• Monitor performance of all departments and ensure effective communication between them.
• Manage inventory and ensure prompt service while maintaining quality standards.
• Follow and implement standard operating procedures (SOPs) established by the company.
• Ensure compliance with company policies and operational guidelines.

Qualifications:

• Bachelor's degree or diploma in restaurant management, business administration, hospitality, or a related field.
• Minimum of 3 years of experience in restaurant management.
• Previous experience in burger restaurants or dine-in establishments is preferred.
• Experience in managing multiple outlets is a plus.
• Strong leadership skills with the ability to manage a team of at least 10 employees.
• Good knowledge of restaurant operations and inventory management.
• Understanding of food safety and hygiene standards.

Benefits:

• Weekly off: 4 days monthly.
• Paid annual leave: 21 days per year.
• The company covers the cost of round-trip airfare upon annual leave.
• Professional working environment in a specialized burger restaurant.
• Opportunities for career development and growth within the company.
• Salary commensurate with experience and qualifications.

Note: Financial and contractual obligations related to employment, termination, and final penalties are subject to the company's established policies.

Skills

Required Qualifications

• Bachelor's degree or diploma in restaurant management, business administration, hospitality, or a related field.
• Minimum of 3 years of experience in restaurant management.
• Previous experience in burger restaurants or dine-in establishments is preferred.
• Experience in managing multiple outlets is a plus.
• Strong leadership skills with the ability to manage a team of at least 10 employees.
• Good knowledge of restaurant operations and inventory management.
• Understanding of food safety and hygiene standards.

Skills and Competencies Required

Leadership Skills

• Ability to lead and motivate a team.
• Strong problem-solving and decision-making skills.
• Ability to interact with employees from diverse backgrounds and cultures.
• Accountability and decision-making capability.

Operational Skills

• Manage restaurant operations during peak hours.
• Organize orders and employee assignments.
• Manage inventory and minimize waste.
• Understand the full operational role of the restaurant.
• Ability to identify and resolve operational issues quickly.

Financial Skills

• Understand sales reports.
• Monitor food cost.
• Monitor labor cost.
• Minimize waste and loss.
• Understand profitability metrics and operational costs.

Customer Service Skills

• Excellent interpersonal skills in dealing with customers.
• Ability to handle customer complaints and resolve issues.
• Maintain a high level of customer experience.

Technical Skills

• Proficient in using POS systems.
• Proficient in Microsoft Excel.
• Ability to read and analyze operational reports and sales data.