Job description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Role Summary

The Audio-Visual (AV) Technician is responsible for delivering seamless, high-quality audio-visual services across the resort. This role supports luxury events, conferences, weddings, entertainment venues, and VIP guest requirements, ensuring all AV systems operate flawlessly while meeting the high standards of a five-star hospitality environment.

SCOPE

· Set up, operate, and dismantle professional AV equipment for meetings, conferences, weddings, gala dinners, and live entertainment

· Operate sound, lighting, and video systems during live events with precision and attention to detail

· Ensure optimal performance of microphones, speakers, mixers, lighting consoles, LED walls, projectors, and display screens

· Provide discreet, professional on-site technical support for VIP guests and high-profile events

· Anticipate event requirements and proactively address AV needs before and during functions

· Troubleshoot technical issues quickly and effectively to minimize any guest impact

· Maintain AV equipment to five-star standards of cleanliness, safety, and functionality

· Collaborate closely with Events, Banquets, Entertainment, IT, and external vendors

· Support conference rooms, boardrooms, in-room AV systems, and resort-wide digital displays

· Maintain accurate inventory records and report maintenance or replacement needs

· Adhere strictly to resort brand standards, health, and safety regulations

Skills & Competencies

· Exceptional attention to detail and quality control

· Strong communication and interpersonal skills

· Calm, composed, and professional under pressure

· Service-oriented mindset aligned with five-star hospitality values

· Ability to work independently and as part of a team

General / Miscellaneous:

· Professional appearance and behavior

· Calm and confident under pressure

· Proactive, reliable, and results-oriented

· High level of integrity and accountability

Preferred candidate

Years of experience

No experience required

Degree

Bachelor's degree / higher diploma