About Emdad By Elm

Emdad By Elm is a company dedicated to maintaining robust and secure operational environments for its services. We are seeking a skilled professional to join our team in Riyadh, Saudi Arabia.

Role Summary

The Lead Specialist Integration Operations will be responsible for supporting integration platforms and services. This full-time position involves managing operational issues, ensuring service availability, and coordinating with both integration and application teams to maintain stable and secure operations across our systems.

Key Responsibilities

• Reassess business needs for the integration team and prioritize tasks accordingly.
• Operate and provide support for Apigee, Red Hat 3scale, IBM DataPower, and Linux environments.
• Support and monitor API services and interfaces to ensure optimal functionality.
• Analyze integration and connectivity-related issues, providing timely and effective solutions.
• Coordinate with relevant teams to facilitate the resolution of incidents.
• Support network and service launches, ensuring smooth and successful deployments.
• Monitor the performance of integration platforms and proactively address any technical challenges.
• Ensure continuous service availability and stability across all integrated systems.
• Document operational procedures and knowledge to maintain comprehensive records.
• Provide support for various projects and initiatives within the integration domain.
• Analyze integration risks and implement strategies to ensure business continuity.

Required Qualifications and Experience

• A Bachelor's degree is a fundamental requirement for this role.
• Candidates should possess 5-10 years of experience in integration operations or a closely related technical field.

Operational Focus and Technical Environment

This position requires a strong focus on the operational aspects of integration, including hands-on support and monitoring. The successful candidate will work extensively with technologies such as Apigee, Red Hat 3scale, IBM DataPower, and Linux environments, ensuring the stability and security of API services and interfaces. A deep understanding of integration and connectivity challenges is crucial for effective performance in this role.

Application Information

Emdad By Elm invites qualified candidates who meet the specified requirements to apply. We are committed to building a professional team dedicated to operational excellence and continuous improvement.