Job description

Inbox Business Technologies is looking for an experienced Adoption & Measurement Analyst (BI) to own the measurement engine of the programme — designing and maintaining the KPI framework, surveys and dashboards that track engagement, data literacy and satisfaction, and turning data into insight that steers the change effort.
Employment Type: Full-time employment Responsibilities Build and maintain the adoption KPI framework across the three metric themes (Employee Engagement, Data Literacy, Employee Satisfaction).
Design and administer surveys and polls (awareness, satisfaction) with the SMEs, and analyse results including sentiment and trends.
Develop Power BI dashboards and progress-tracking reports at the defined quarterly / annual cadences.
Calculate metrics per the RFP's defined calculation methods (e.
g., completion rates, attendance rates, survey scores).
Provide adoption insights and recommendations to the Change & Communications Lead.
Maintain data quality, definitions and documentation for all measures.
4–7 years in data / BI analysis, insights or measurement — ideally in change, HR, or programme analytics.
Proven dashboard delivery and survey-based measurement experience.
Power BI dashboard design; advanced Excel; basic statistics.
KPI framework design and adoption/change metrics.
Survey design and tools (MS Forms / Qualtrics); sentiment and trend analysis.
Certifications in Microsoft PL-300 (Power BI Data Analyst) — preferred.
Language: English (fluent).

Preferred candidate

Years of experience

No experience required

Degree

Bachelor's degree / higher diploma