Company Description IKAR is a medical distribution company founded in Riyadh, Kingdom of Saudi Arabia, in 2013, focused on delivering innovative healthcare products and technologies that better serve patients. The company has earned a strong reputation for providing high-quality, beneficial medical products and for its commitment to supporting the healthcare system. IKAR currently specializes in cardiovascular diseases, collaborating with healthcare professionals to bring advanced solutions to the market. With a solid growth plan, the company is preparing to expand into additional medical departments in the near future, offering opportunities for career development and learning. Role Description The Commercial Operations Coordinator is a full-time, on-site role based in Jeddah. This role is responsible for coordinating day-to-day commercial activities, including managing orders, tracking deliveries, and maintaining accurate records of commercial transactions. The coordinator supports the commercial team by following up with clients and internal stakeholders, preparing reports, and ensuring timely completion of contracts and documentation. The role involves analyzing sales and market data, assisting in forecasting, and supporting commercial management in planning and execution. The coordinator also collaborates closely with cross-functional teams, helping to streamline processes, maintain effective communication, and uphold IKAR’s standards of service to healthcare partners. Qualifications Strong commercial management and operations coordination skills, with the ability to support sales and distribution activities. Proficiency in following up on tasks, orders, and client requests, ensuring timely and accurate completion. Solid analytical skills to interpret sales data, market trends, and performance reports. Effective communication skills, both written and verbal, for interacting with internal teams and external partners. Bachelor’s degree in Business Administration, Commerce, Supply Chain, or a related field is preferred. Comfort with using office productivity tools (e.g., Excel, Power Point, ERP or CRM systems) to manage data and reporting. Ability to work in a structured, detail-oriented manner and adapt to evolving business needs.
Key Responsibilities: Order Processing & Invoicing Receive and review Purchase Orders (POs) from Sales Representatives. Validate PO details, including pricing, quantities, terms, and customer information. Accurately create Sales Orders in the ERP system. Coordinate with the warehouse team for order fulfillment (picking, packing, and dispatch). Generate invoices based on fulfilled orders. Obtain stamped and signed invoices from customers or the relevant parties. Upload and attach all related documents to the ERP system. Maintain an organized physical archive of all original documents. Logistics & Delivery Coordination Create Transfer Orders for stock movements from the Central Warehouse to customer locations. Issue Delivery Notes for all dispatched items. Coordinate with the logistics and delivery teams to ensure timely deliveries. Track delivery completion and resolve any discrepancies. Ensure consignment stock is invoiced within the defined timelines to minimize aging and improve cash flow. Proactively follow up on advance-delivered items to ensure timely invoicing in line with contractual and financial requirements. Monitor and maintain virtual warehouse balances in the ERP system to ensure the accuracy of consignment stock records.