Inside Sales Representative (Lead Generator) at FedEx

FedEx is seeking an Inside Sales Representative (Lead generator) to join our team in the Makkah region, covering Jeddah and Makkah. This full-time role is ideal for candidates with 0-1 years of experience, focusing on driving sales through proactive customer engagement and lead generation.

Role Overview and Key Focus Areas

This position primarily focuses on inside sales activities. Key responsibilities include managing sales outbound calls, actively engaging in customer acquisition and retention efforts, and generating new leads. The role also involves preparing pricing proposals, facilitating account activation, and providing general account management. Additionally, the Inside Sales Representative will be responsible for iSell reporting.

Operational Duties

The successful candidate will be responsible for the following operational tasks:

• Completing defined processes and procedures accurately and completely by established deadlines.
• Ensuring compliance with relevant internal and external standards in all activities.
• Identifying anomalies as they arise and resolving them using judgment based on established rules and procedures.
• Escalating complex issues to senior team members when necessary for resolution.

About FedEx

FedEx is recognized as one of the world's largest express transportation companies. Consistently listed among the top 10 World’s Most Admired Companies by "Fortune" magazine, FedEx delivers comprehensive transportation and business solutions to customers across more than 220 countries and territories globally. Our operations are supported by a dedicated team committed to ensuring every FedEx experience is exceptional.

Our Philosophy and Culture

The People-Service-Profit (P-S-P) philosophy guides every decision, policy, and activity at FedEx. This philosophy prioritizes our people, who in turn deliver impeccable service to our customers, leading to the profitability necessary for future growth. A core aspect of P-S-P involves reinvesting profits back into the business and our team members, attributing our industry success to their contributions. This approach fosters a work environment that encourages innovation in delivering high-quality service while valuing the well-being and contributions of our team.

Our culture is a vital element, intentionally brought to life through our behaviors, actions, and activities worldwide. The FedEx culture and values have been a cornerstone of our success and growth since the early 1970s, differentiating us and contributing significantly to our competition and growth in the global marketplace.

Location and Work Type

This is a full-time position based in the Makkah region, serving the cities of Jeddah and Makkah.