HR Operations Manager
About us With our roots going back over (50) years, we are one of the oldest and fastest growing Saudi-based company that offers a diversified portfolio of products and services including infrastructure solutions on D&B and EPC basis, development and co-investment in real estate and renewable s, and manufacturing of renewable technologies. Recently we are experiencing a rapid growth and expansion locally and regionally; accordingly, we are looking for leaders who have big ideas that can embrace our vision to meet a variety of infrastructure needs all over the MENA region with three main business segment- infrastructure solutions, development and co-investment in real estate and renewable s, and manufacturing of renewable technologies.
Job Summary The HR Operations Manager is responsible for leading and managing all HR operational activities, ensuring compliance with Saudi Labor Law, company policies, and regulatory requirements. The role oversees employee lifecycle processes, government relations coordination, HR systems, payroll coordination, benefits administration, and HR compliance while driving operational excellence and continuous improvement. The successful candidate will possess extensive experience in Saudi HR operations, with strong expertise in government platforms such as Qiwa, Mudad, GOSI, Muqeem, Absher Business, and other relevant Ministry of Human Resources and Social Development (MHRSD) systems. The role requires a proactive leader capable of leading HR operations within a dynamic construction environment while ensuring operational excellence, regulatory compliance, and a superior employee experience.
Job Relations Internal – HR Department / Legal Department / All departments External – Governmental Sector / Benefits Providers/ Agencies.
Department Human Resources
Gender Male / Female
Report to Human Resources Manager
Employment Type Full-time
Job Functions Shared Services
Main Duties & Responsibilities:Lead and manage all HR operational functions across the organization. Ensure compliance with Saudi Labor Law and company HR policies. Manage the complete employee lifecycle, including onboarding, transfers, promotions, contract renewals, and offboarding. Administer HR operations through Saudi government platforms, including Qiwa, Mudad, GOSI, Muqeem, Absher Business, and other relevant portals. Monitor Saudization (Nitaqat) compliance and workforce localization requirements. Coordinate with Government Relations (PRO) on work permits, Iqama renewals, visas, and regulatory documentation. Oversee payroll preparation and ensure compliance with the Wage Protection System (WPS). Manage employee medical insurance, GOSI registrations, and benefits administration. Maintain accurate employee records and ensure data integrity within the HRIS. Develop, review, and implement HR operational policies and standard operating procedures. Lead employee relations initiatives and provide guidance on HR policies, disciplinary actions, grievances, and workplace issues. Prepare HR operational reports, dashboards, and workforce analytics for management. Conduct periodic HR compliance audits and implement corrective actions where required. Identify opportunities to automate and improve HR processes and systems. Lead and develop the HR Operations team to ensure high levels of performance and service delivery. Collaborate with Finance, Legal, IT, and other departments to ensure seamless HR operations. Ensure timely processing of employee requests and HR transactions in line with service level agreements (SLAs). Support internal and external audits by maintaining accurate HR documentation and records. Monitor HR operational KPIs and recommend continuous improvement initiatives. Foster a culture of operational excellence, compliance, accountability, and employee engagement.
Requirements Bachelor's Degree in Human Resources Management (Mandatory). Master's Degree in Human Resources, Business Administration, or Organizational Management (Preferred). Must hold one or more from: SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP), HRCI Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR), CIPD Level 5 or Level 7, Certified Payroll Professional (CPP), HR Analytics or HRIS Certification, or any equivalent certificates Excellent in Arabic language is mandatory with strong English working proficiency. Saudi Nationality is a must.5–7 years of progressive experience in HR Operations, with minimum 3 years in a supervisory HR role. Previous experience within construction, EPC, engineering, infrastructure, or industrial sectors is highly preferred. Extensive hands-on experience managing Saudi HR government platforms. Experience in payroll coordination, employee administration, and HR compliance. Strong hands-on: Qiwa, Mudad, GOSI (General Organization for Social Insurance), Muqeem, Absher Business, Ministry of Human Resources (MHRSD) platforms, Ministry of Interior services, Chamber of Commerce platforms, Any other applicable government portals Strong understanding of Saudization requirements and workforce localization regulations. Excellent using Microsoft Office suite. Experience with Microsoft Dynamics 365 HR or other enterprise HRIS/ERP platforms is preferred.