About the Role

Hilton is seeking a Housekeeping Order Taker to join its team in Makkah, Saudi Arabia. This full-time position is integral to maintaining the hotel's cleanliness and quality standards, ensuring a positive and memorable experience for every guest. The role focuses on the operational aspects of housekeeping, contributing to the overall guest satisfaction through diligent service and coordination.

Key Responsibilities

• Supervise the housekeeping team, including training, scheduling, and overseeing team members to ensure cleanliness and quality standards in guest rooms.
• Conduct routine inspections of checkout rooms, spot inspections of occupied rooms, and review service areas, storage, and corridors to verify cleanliness and maintenance standards are met.
• Coordinate maintenance needs by reporting and promptly following up on any facility concerns or issues.
• Oversee special projects, including scheduling and supervising periodic deep cleaning and other special housekeeping initiatives.
• Manage inventory levels and ensure the proper maintenance of all housekeeping equipment.
• Ensure excellent service delivery, including accommodating VIP and special guest requests.

Candidate Profile

Candidates for this role should embody Hilton's core values, which guide success and define the qualities sought in every team member:

• A commitment to Hospitality.
• Acting with Integrity and consistently doing what is right.
• Inspiring others through Leadership.
• A belief that Teamwork drives optimal outcomes.
• A strong sense of Ownership and accountability.
• A focus on the Now, bringing urgency and discipline to every task.

Experience and Work Type

This is a full-time position requiring 0-1 year of relevant experience. The role is suitable for individuals looking to develop their career in hospitality operations.

About Hilton

Hilton is a global leader in the hospitality industry, recognized for its award-winning workplace culture and commitment to delivering exceptional experiences for both guests and team members. The company has received repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune, upholding its vision to provide the light and warmth of hospitality worldwide.

Location

This position is based in Makkah, Saudi Arabia.