A leading training and development center in Riyadh announces its desire to recruit an "Operational Operations Manager" to join the team immediately, to manage and organize the center's daily activities and ensure the training process runs with the highest quality standards.

Key duties and responsibilities:

 Schedule management: prepare and schedule training courses and coordinate appointments between trainers and trainees.

 Operational supervision: monitor logistical arrangements for training rooms (whether on-site or online virtually).

 Customer service and support: receive inquiries from trainees and companies, and resolve daily operational issues quickly and efficiently.

 Issuing certificates and reports: supervise the issuance and accreditation of attendance certificates, and submit periodic performance reports to management.

 Internal coordination: connect the sales department, trainers, and management to ensure a comprehensive training experience.

Requirements and qualifications:

 Experience: at least two years of experience in administrative or operational work (preferably with a background in training centers, institutes, or the education and services sector).

 Technical skills: high proficiency in using Learning Management Systems (LMS), Microsoft Office programs (Excel, Word), and scheduling systems.

 Legal status: priority for those with a valid residence permit transferable immediately, or who have a legal status allowing immediate work with full flexibility.

 Personal skills: high organizational ability, resilience under workload, and excellent communication skills.