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KEY ACCOUNTABILITIES & ACTIVITIES
This section describes the principal outputs required from the job.
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Key Accountabilities
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Key Activities
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- Business Opportunity Analysis & Market Research
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- Conduct market research and business opportunity assessments to identify growth opportunities and emerging market needs.
- Analyze market trends, customer requirements, and competitive landscapes to support product planning activities.
- Evaluate business opportunities and support the development of business cases and recommendations.
- Provide business insights that support strategic and operational decision-making.
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- Product Lifecycle & Roadmap Management
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- Support the planning, development, and enhancement of products throughout their lifecycle.
- Contribute to the definition and maintenance of product roadmaps and priorities.
- Monitor product performance and recommend enhancements to maximize business value.
- Collaborate with stakeholders to ensure product objectives align with business goals.
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- Requirements Elicitation & Documentation
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- Gather, analyze, validate, and document business requirements from stakeholders.
- Prepare Business Requirement Documents (BRDs), user stories, process flows, and related documentation.
- Ensure requirements are complete, traceable, and aligned with business objectives.
- Facilitate requirement review and validation sessions with stakeholders.
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- Business Process Analysis & Improvement
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- Analyze current business processes and identify opportunities for efficiency improvements.
- Design future-state processes and operating models using As-Is and To-Be methodologies.
- Support process optimization initiatives that enhance operational effectiveness.
- Document process changes and ensure alignment with business requirements.
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- Solution Analysis & Integration Support
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- Analyze business needs and support solution design activities.
- Collaborate with technical teams to define integration requirements and business rules.
- Support API, middleware, and integration-related initiatives from a business perspective.
- Ensure business requirements are effectively translated into technical solutions.
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- Stakeholder Management & Collaboration
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- Build effective relationships with business users, product teams, and technology stakeholders.
- Facilitate workshops, discussions, and requirement gathering sessions.
- Manage stakeholder expectations and maintain alignment throughout project lifecycles.
- Communicate business requirements and project updates effectively.
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- Agile Delivery Support
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- Participate in Agile ceremonies including sprint planning, backlog refinement, and reviews.
- Support prioritization and management of business requirements within Agile environments.
- Work closely with product owners and delivery teams to ensure successful implementation.
- Validate delivered solutions against business expectations and requirements.
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- Business Analysis & Reporting
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- Develop reports, analyses, and presentations that support business and product decisions.
- Monitor key business and product performance indicators.
- Identify risks, issues, and improvement opportunities through business analysis activities.
- Provide recommendations based on analytical findings and performance data.
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- Policies, Processes & Procedures
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- Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
- Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.
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- Information Security
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- Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.
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