Job Summary:We are seeking an experienced Senior Account Manager with strong existing relationships across government and semi-government entities to lead the growth and management of strategic client accounts within the Commercial department. The role focuses on leveraging public sector networks, building long-term client relationships, driving revenue expansion, and ensuring the highest levels of client satisfaction.
Key Responsibilities:Manage and grow strategic relationships with government and semi-government clients to build long-term partnerships. Leverage an established network within the public sector to unlock new business opportunities and strategic deals. Develop and execute account plans focused on revenue growth and retention. Deliver tailored solutions, technical, and financial proposals aligned with client needs. Navigate government procurement processes, tenders, and framework agreements effectively. Oversee contract execution and ensure delivery quality and commercial commitments. Identify upselling, cross-selling, and new business opportunities within existing accounts. Resolve client escalations professionally to maintain top-level satisfaction. Monitor account performance, collections, and submit regular reports to management. Relay client feedback to internal teams to support service improvement. Represent the company in key client meetings, government forums, and industry events. Maintain strict confidentiality of client data and strategic information.
Qualifications:Bachelor's degree in Business Administration, Sales, Marketing, or a related field. Established network and strong existing relationships with decision-makers in the public sector. Solid understanding of government procurement cycles, tendering platforms (e.g., Etimad), and regulatory frameworks. Demonstrated success in achieving revenue targets and closing complex commercial deals. Strong negotiation, communication, and stakeholder management skills at executive level. Excellent communication skills in Arabic and English. Proficiency in CRM systems. Based in Riyadh, Saudi Arabia.