Job Description

Roles & Responsibilities

Do you want to love what you do at work? Do you want to make a difference, an impact, and transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then this is the job you are looking for , webook.com is Saudi s #1 event ticketing and experience booking platform in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion in sales.

Role Overview : webook is building the region's go-to marketplace for live events and we're looking for the commercial leader who will shape how we grow. As Trade Director, you'll build the trading function from a blank page: the strategy, the team, the frameworks, and the results. You'll own the P&L, set the commercial tempo for the business, and have a direct line to the CCO. If you've done this before and want to do it bigger this is that role.

Key Responsibilities

• Own the e-commerce trading calendar planning, prioritising, and executing revenue-generating activity across the webook.com events marketplace.
• Set and manage commercial KPIs: revenue, conversion rate, AOV, promotional ROI, inventory sell-through, and repeat purchase rate.
• Build webook.com pricing and promotions framework, defining how discounts, bundles, and incentive structures are applied and evaluated.
• Lead the Trading Team recruiting, onboarding, and developing three direct reports.
• Partner with Marketing to align trading activity with acquisition campaigns and seasonal moments.
• Work with Product to surface commercial requirements for the platform roadmap.
• Collaborate with Operations to translate supply landscape into executable trading plans.
• Report trading performance to the CCO weekly and monthly with clear analysis and recommendations.
• Establish a test-and-learn culture with structured A/B testing across offers, pricing, and merchandising.

Experience

• 8+ years of experience in ecommerce trading, merchandising, or commercial management, with at least 3 years in a senior or leadership role.
• Proven track record of owning and growing a trading P&L within a marketplace, retail, or ticketing/events platform.
• Experience building and scaling a trading or commercial function, including hiring and developing teams.
• Background working in fast-paced, high-growth environments with cross-functional accountability.
• Prior exposure to the events, ticketing, or live entertainment sector is a strong advantage.

Skills & Capabilities

• Strong commercial acumen with deep understanding of pricing strategy, promotional mechanics, and margin management.
• Data-driven mindset: confident interpreting performance data, building dashboards, and translating insights into trading decisions.
• Experience designing and running A/B tests and structured experiments to optimise conversion, AOV, and promotional ROI.
• Ability to build and maintain a dynamic trading calendar aligned with marketing campaigns and seasonal demand patterns.
• Excellent communication and stakeholder management skills able to present performance and strategy clearly to senior leadership.
• Proficiency with analytics and trading tools (e.g. Google Analytics, Tableau, Excel/Sheets, or similar BI platforms).

Leadership

• Demonstrated ability to recruit, onboard, and develop high-performing commercial teams.
• Comfortable operating in ambiguity and building structure from scratch in a scale-up environment.
• A collaborative leader who can influence without authority across Marketing, Product, and Operations.
• Entrepreneurial mindset with a bias for action and a focus on measurable outcomes.

Desired Candidate Profile

• 8+ years of experience in ecommerce trading, merchandising, or commercial management, with at least 3 years in a senior or leadership role.
• Proven track record of owning and growing a trading P&L within a marketplace, retail, or ticketing/events platform.
• Experience building and scaling a trading or commercial function, including hiring and developing teams.
• Background working in fast-paced, high-growth environments with cross-functional accountability.
• Prior exposure to the events, ticketing, or live entertainment sector is a strong advantage.
• Strong commercial acumen with deep understanding of pricing strategy, promotional mechanics, and margin management.
• Data-driven mindset: confident interpreting performance data, building dashboards, and translating insights into trading decisions.
• Experience designing and running A/B tests and structured experiments to optimise conversion, AOV, and promotional ROI.
• Ability to build and maintain a dynamic trading calendar aligned with marketing campaigns and seasonal demand patterns.
• Excellent communication and stakeholder management skills able to present performance and strategy clearly to senior leadership.
• Proficiency with analytics and trading tools (e.g. Google Analytics, Tableau, Excel/Sheets, or similar BI platforms).
• Demonstrated ability to recruit, onboard, and develop high-performing commercial teams.
• Comfortable operating in ambiguity and building structure from scratch in a scale-up environment.
• A collaborative leader who can influence without authority across Marketing, Product, and Operations.
• Entrepreneurial mindset with a bias for action and a focus on measurable outcomes.