Job Description

Roles & Responsibilities

About PULSE (MENA) PULSE (MENA) is a forward-thinking organization dedicated to delivering operational excellence and supporting innovation across the Middle East and North Africa. We value collaboration, efficiency, integrity, and continuous learning. Our remote-first culture empowers team members to contribute meaningfully while developing professionally in a supportive and inclusive environment. We are looking for a motivated, detail-oriented, and organized Entry-Level Administrative Professional to join our Operations team. This role is ideal for someone beginning their administrative career who enjoys organizing information, supporting teams, solving day-to-day operational challenges, and ensuring smooth business operations. Position Overview As an Entry-Level Administrative Professional, you will provide essential administrative and operational support to various departments across the organization. You will coordinate schedules, manage documentation, assist with internal communications, organize meetings, maintain accurate records, and help improve administrative processes. This position requires excellent organizational skills, strong written and verbal communication, attention to detail, and the ability to work independently in a fully remote environment. Key Responsibilities Administrative Support Provide day-to-day administrative assistance to managers and cross-functional teams. Prepare, edit, format, and organize business documents, reports, presentations, and spreadsheets. Maintain accurate digital filing systems and document repositories. Organize and archive company records while ensuring confidentiality. Monitor shared inboxes and distribute requests to appropriate team members. Assist with data entry and record maintenance across multiple internal systems. Operations Support Coordinate internal workflows and administrative processes. Assist with tracking operational tasks and project milestones. Help prepare operational reports using company templates. Monitor task completion and follow up on outstanding action items. Support onboarding activities for new employees. Assist in maintaining standard operating procedures (SOPs) and internal documentation. Calendar & Meeting Coordination Schedule meetings across multiple time zones. Send meeting invitations and reminders. Prepare agendas and meeting materials. Record meeting notes and distribute action items. Coordinate virtual events and internal team sessions. Communication Support Draft professional emails and internal announcements. Coordinate communication between departments. Respond to routine inquiries professionally and promptly. Support internal knowledge-sharing initiatives. Office & Administrative Coordination Maintain digital office systems and shared resources. Track administrative supplies and software subscriptions where applicable. Assist with vendor documentation and administrative records. Support travel planning and expense documentation when required. Ensure administrative processes remain organized and efficient. Data & Reporting Update internal databases and spreadsheets. Compile weekly and monthly administrative reports. Perform quality checks on records for accuracy and completeness. Generate routine reports for management. Process Improvement Identify opportunities to improve administrative workflows. Recommend efficiencies in documentation and communication. Participate in projects aimed at improving operational effectiveness. Assist in implementing new administrative tools and procedures. Technical Skills Candidates should have experience or familiarity with: Microsoft Office (Word, Excel, PowerPoint, Outlook) Google Workspace (Docs, Sheets, Slides, Drive, Calendar) Video conferencing platforms (Zoom, Microsoft Teams, Google Meet) Collaboration tools (Slack or similar) Task management platforms (Asana, Trello, ClickUp, or Monday.com) Cloud document management systems Core Competencies Organization and planning Time management Communication Professionalism Confidentiality Problem-solving Adaptability Collaboration Initiative Accountability Attention to detail Customer service mindset What Success Looks Like Successful candidates will: Maintain organized and accurate administrative records. Communicate professionally with internal stakeholders. Support smooth daily operations with minimal supervision. Meet deadlines consistently. Demonstrate reliability and strong organizational skills. Contribute ideas that improve administrative efficiency. Build positive working relationships across departments. What We Offer Competitive salary. Fully remote work environment. Flexible working arrangements. Paid time off and company holidays. Professional development and training opportunities. Career growth within operations and administration. Collaborative, supportive, and inclusive team culture. Exposure to regional and international projects. Performance-based recognition and advancement opportunities. Equal Opportunity Employer PULSE (MENA) is committed to creating a diverse and inclusive workplace. We are dedicated to providing equal employment opportunities and fostering a respectful and collaborative work environment. How to Apply Interested candidates should submit their Updated CV or r sum .

Desired Candidate Profile

• High school diploma required; Associate's or Bachelor's degree in Business Administration, Management, Communications, or a related field is preferred.
• 0 - 2 years of administrative, office support, customer service, internship, or similar experience.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills in English.
• High attention to detail and accuracy.
• Ability to manage priorities and meet deadlines.
• Comfortable working independently in a remote environment.
• Professional attitude with strong interpersonal skills.
• Willingness to learn new systems and administrative processes.
• Preferred Qualifications: Previous internship or administrative support experience. Experience working remotely or in a virtual team. Familiarity with project coordination. Knowledge of business communication standards. Arabic language proficiency is a plus.