Rider Administration Manage the end-to-end onboarding and offboarding process for riders. Collect, verify, and upload necessary documents (IDs, contracts, license copies, etc.). Coordinate with vendors and internal teams for rider replacements or updates. Asset Handling Issue, track, and recover rider assets such as delivery devices, uniforms, fuel cards, and car keys. Update asset records and report discrepancies to the Asset Control Associate and Regional Supervisor. Petty Cash and Financial Admin Handle and record petty cash usage for site-level rider needs (fuel, repairs, emergencies). Submit expense reports with supporting documents and ensure compliance with cash handling policies. Car and Rider Coordination Support onboarding of leased vehicles, coordinate with drivers, and report vehicle-related issues. Log vehicle usage, accident reports, and transfer activities in alignment with SOPs. Compliance and Reporting Ensure riders are briefed on policy updates and compliance requirements. Prepare and submit daily reports on onboarding status, asset movements, petty cash usage, and incidents. Support Site Operations Act as the point of contact for rider admin support during assigned shifts. Coordinate with Safety, Facility, and P&L teams for escalated issues or cross-functional needs. Support replacement coverage during officer leave or peak times.
Governance and Resilience:Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner. Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness. Uphold a high-performance working environment and promote HS’s Values.
Knowledge and Experience:2+ years of experience in fleet admin, HR support, or operations coordination roles. Familiarity with onboarding processes, documentation handling, and petty cash procedures. Strong attention to detail, documentation, and accuracy. Good communication and coordination abilities. Proficient in Microsoft Office and reporting tools.
Education and Certifications:High Diploma in Logistics, Business, or any other related field.