Job Description

Roles & Responsibilities

We're BlueCat a Great Place to Work for good reason. Our team solves critical network challenges for some of the world's largest organizations. In simple terms, we manage the systems that keep networks running smoothly, securely, and reliably the backbone infrastructure that powers digital transformation for enterprises globally. Our Intelligent Network Operations platform delivers and enables AI-driven agentic ops at scale, automating and simplifying how companies manage, secure, and optimize their networks. But what makes us different is how we work: we believe great work happens in an environment where you're trusted, heard, and supported. With teams globally, we're building a workplace culture that values collaboration and integrity as much as innovation. If you're looking to advance your career with a company that invests in its people, this is it. BlueCat helps the world s largest enterprises modernize and secure their foundational network infrastructure through intelligent DNS, DHCP, and IP Address Management (DDI) solutions. As organizations accelerate cloud adoption, automation initiatives, and digital transformation, BlueCat delivers the visibility, control, automation, and resiliency required to operate modern hybrid and multi-cloud environments at scale. We are seeking a consultative, customer-focused Sales Engineer to help enterprise organizations modernize their infrastructure operations through API-driven automation, AI-assisted operational intelligence, and integrated DDI solutions. This role goes far beyond traditional pre-sales engineering. You will serve as a trusted advisor to customers throughout the customer lifecycle from discovery and evaluation through adoption, operational success, and expansion. You'll collaborate closely with Sales, Product Management, Engineering, Professional Services, Customer Success, and GTM teams to help customers simplify operations, accelerate automation, improve security posture, and drive measurable business value. Whether you are a Network Engineer, Infrastructure Engineer, Systems Architect, Automation Engineer, or customer-facing technical consultant with strong networking and cloud expertise, we want to hear from you.

What You ll Do:

• Advise Customers on Infrastructure Modernization
• Lead consultative technical discovery sessions focused on infrastructure modernization, cloud transformation, operational automation, and resiliency initiatives
• Advise enterprise customers on modern DDI architectures spanning hybrid, multi-cloud, and distributed environments
• Help customers modernize legacy network services into API-driven, automated infrastructure platforms
• Guide customers on operational best practices for DNS, DHCP, IPAM, security integrations, automation, and orchestration
• Align technical recommendations to customer business priorities, operational outcomes, and strategic initiatives
• Deliver Business Value Through Technical Engagements
• Lead proof-of-value engagements focused on automation outcomes, operational efficiency, risk reduction, and infrastructure resiliency
• Design and position integrated solutions leveraging BlueCat technologies alongside cloud, security, orchestration, and integration platforms
• Support customers with Infrastructure-as-Code strategies, automation frameworks, and API-driven integrations
• Deliver technical workshops, executive presentations, and architecture reviews for both technical and business audiences
• Partner with Customer Success and Professional Services teams to ensure successful transitions from evaluation through deployment, adoption, and expansion
• Drive Cross-Functional Collaboration and Market Influence
• Collaborate closely with Product Management, Engineering, Marketing, and GTM teams to influence product direction and customer engagement strategies
• Provide customer feedback on automation capabilities, API usability, cloud integrations, orchestration workflows, and operational requirements
• Contribute to technical enablement content, architecture guidance, field best practices, and thought leadership initiatives
• Participate in customer advisory engagements, webinars, strategic events, and industry conferences
• Help identify expansion opportunities and additional customer value across the broader BlueCat platform portfolio
• Operate Effectively in a Modern Customer Engagement Model
• Manage technical engagement activity and opportunity updates within Salesforce and collaboration platforms
• Support customers through modern remote-first engagement models and be willing to travel when required while maintaining strong executive presence and customer relationships
• Collaborate effectively across distributed global teams and partner ecosystems
• Continuously expand expertise in automation, AI-assisted operations, cloud networking, infrastructure intelligence, and modern enterprise architectures

Desired Candidate Profile