Company Description شركة نوادر العمران is a growing organization based in Riyadh, Saudi Arabia, focused on delivering high-quality services and building long-term relationships with its customers and partners. The company values innovation, operational excellence, and customer-centric solutions across its business activities. Team members are encouraged to contribute ideas, collaborate across functions, and support continuous improvement. Joining شركة نوادر العمران offers the opportunity to work in a dynamic environment and contribute to the company’s ongoing growth in the local market. Role Description The Loyalty Program Manager is a full-time, on-site role based in Riyadh, Saudi Arabia. This role is responsible for designing, implementing, and managing customer loyalty programs that strengthen engagement and retention. Day-to-day tasks include analyzing customer data, tracking program performance, and identifying opportunities to improve rewards structures and communication strategies. The Loyalty Program Manager collaborates with marketing, sales, and customer service teams to ensure consistent messaging and smooth program operations. The role also involves preparing regular reports, monitoring key performance indicators, and recommending enhancements aligned with business objectives. Qualifications Strong expertise in loyalty programs and customer loyalty, with a track record of developing and optimizing customer engagement initiatives. Demonstrated experience in program management, including planning, execution, and performance monitoring of customer-focused programs. Solid analytical skills, with the ability to interpret data, generate insights, and make data-driven recommendations. Knowledge of loyalty marketing, including campaign design, segmentation, and targeted communications. Relevant bachelor’s degree in business, marketing, or a related field; advanced degrees or professional certifications are an advantage. Strong communication and presentation skills, with the ability to collaborate effectively across teams and stakeholders. Proficiency in using CRM systems, analytics tools, and Microsoft Office or similar productivity software. Experience working in the Saudi Arabian market or similar environments is beneficial, along with fluency in English; Arabic language skills are an advantage.