Job Purpose: -The role is responsible for managing aircraft and component warranty claims, analyzing maintenance data, and driving cost-recovery initiatives with OEMs and vendors.
Key Accountabilities Key Result Areas (KRAs):-Functional: -• Track warranty terms and conditions for purchased equipment, aircraft components, and services.• Coordinate with technical, procurement, and maintenance teams to ensure warranty claims are properly documented and submitted to vendors or manufacturers.• Follow up on warranty claims and ensure timely resolution with suppliers or manufacturers.• Analyze contract terms related to liability, service levels, penalties, and warranties to minimize company risk.
Operational: -• Monitor active contracts on a daily basis to ensure services and deliverables are provided according to agreed terms.• Track warranty periods for aircraft components, equipment, and technical services.• Register and update warranty information in the company’s tracking system.• Coordinate with Maintenance and Engineering teams to identify items that are still under warranty.• Prepare and submit warranty claims to vendors and manufacturers with all required documentation.
Generic Responsibilities: -• Ensure accurate documentation and reporting related to contracts and warranties.• Provide administrative and operational support for contract management activities.• Prepare periodic reports on contract status, renewals, and warranty claims. • Ensure compliance with company procedures and relevant regulations related to contracts and warranties.
Academic Qualifications: -Bachelor’s degree in aviation Engineer
Professional Experience: -3+ Years of Experience in Contract & Warranty Aviation or other Warranty and contract-related work.
Licenses and Certifications: -• Strong AMOS proficiency for claim identification, data extraction, and tracking.• Advanced Excel skills (pivot tables, formulas, data analysis).• Power BI for dashboards and performance reporting.• Power Point and Word for presentations and formal claim documentation.• Understanding of aircraft systems, maintenance records, and reliability data.• Experience in aviation warranty, engineering, or technical records is an advantage.• Strong analytical, communication, and negotiation skills.