1- Front Desk Operations
- Answer incoming calls, respond to
inquiries, and direct calls to appropriate personnel.
2- Administrative Support
- Perform general administrative tasks,
including data entry, filing, and maintaining member records.
- Prepare and distribute correspondence,
memos, and reports as needed.
- Assist with billing and insurance
verification processes.
3- Member Interaction
- Provide information about services
offered and answer member questions.
- Support members and families in
understanding the home healthcare services available.
4- Communication
- Facilitate effective communication
between member, providers, and healthcare staff.
- Maintain confidentiality of patient
information following CCHI / MOH regulations.
5- Additional Duties
- Assist with inventory management of
office supplies and medical equipment.
- Participate in staff meetings and
training sessions as required.
- Perform other duties as assigned by
management.
Requirements- 2 – 3 years
- Excellent verbal and
written communication skills.
- Strong organizational and multitasking
abilities.
- Proficient in Microsoft
Office Suite and healthcare software systems.
- Ability to maintain professionalism and
confidentiality.
- Bachelor’s degree in administration or the
healthcare field with preferable experience in healthcare administration work.