PRIMARY RESPONSIBILITIES:

• Answer e-mails/fax concerning I.T. Matters.

• Coordinate with I.T. Corporate Office.

• Inspect Micros and computer installed in different departments/outlets.

• Attend to tasks and projects assigned by the Director of Finance.

• Coordinates with all departments; call meetings.

• Monitor and control usage of direct line.

• Designs form to be used in Fidelio and other internal control systems.

• Issue policies and guidelines.

• Coordinates with project office on office layout and electrical cabling.

• Reviews existing procedure.

• Reviews user rights.

• Should be available 24 hrs on call.

• Plan and implement technology related processes, systems, and telecommunications.

• Maintain IT systems, management of software & hardware, 24-hour coverage for hotel.

• Produce strategic, tactical IT business plans, capital & operating budgets.

• Analyze software and hardware problems to detect/correct deficiencies, malfunctions and irregularities.

• Prepare, recommend, and implement procedures designed to ensure data back-up and recovery, protect database from loss or damage in case of system failure.

• Manage contracts with IT vendors, consultants, service providers, review maintenance contracts to ensure accuracy and project completion.

• Report status of IT operations to Executive Committee.

• Evaluate and define hotel and user requirements to determine feasibility of requested enhancements.

• Installation of software and hardware upgrades, compliance with Dusit Corporate and legal requirements related to software licensing agreements.

• Focus on future business needs and profitability.

• Develop training programs to increase user knowledge of systems to ensure high degree of computer proficiency.

• Ensure compliance with established procedures, systems security, contingency plans, internal controls and standards.

• Schedule routine preventive maintenance, daily clerical functions regarding integrity of computer systems.

ADMINISTRATIVE RESPONSIBILITIES

• Maintain Daily Revenue Report and other relevant documents which are required on a daily basis.

COMMERCIAL RESPONSIBILITIES

• Review proposals, contracts of suppliers and negotiate for a better deal.

HUMAN RESOURCES RESPONSIBILITIES:

• Coordinate with department heads and end – users to ensure smooth operation.

• Provide training.

RELATIONSHIP

• Maintain good relationship with all IT Contractors.

OTHERS

• Continuous learning through own IDP.

• Any other duties as may be assigned by the superior.

ACCOUNTABILITIES

• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.

COMPANY’S CULTURE

• Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”

CONFIDENTIALITY

• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

JOB REQUIREMENT

• Minimum education of Bachelor degree in Computer Science, Computer Engineering

• Minimum of 5 years of IT supervisory experience in medium-large organization is essential. Exposure to hospitality industry is highly desirable

• Strong knowledge in Fidelio, Opera, Micros, PC. LAN. and other applications widely used in hospitality business.

• Have Excellent English communication skills both in written and spoken

• Posses professional disposition with excellent communication and interpersonal skill.