Key Responsibilities:

1. Technical Competence:

• Demonstrate very good knowledge of all charging system nodes, including SDP, CCN, AIR, VS, ECMS, OCC, IVR, and NgCRS.
• Handle tariff and RMA processes efficiently.
• Configure and manage IN business systems effectively.
• Possess advanced proficiency with VMware, including vSphere, vCenter (6.x), vSAN/Data store/vSwitch, and ESXi 6.x, along with host clustering with HA.
• Configure and manage HP 3PAR storage systems, including LUN and volume management, firmware upgrades, and capacity planning.
• Conduct installations, upgrades, system patching, and monitoring of virtualization servers (HP C7000, Gen 9 Blade Architecture).
• Configure SAN switches and network bay switches on HP C7000.
• Manage virtual machine installations on ESXi using OVF.
• Administer and install charging system nodes (SDP/AIR/OCC/CSNMT) on virtualized hardware (HP C7000).
• Understand capacity planning, network design, and the impact on CS nodes.
• Automate processes using SUF playlist and jobs for SDP geo-redundancy setups, switchover, and fallback during disasters.
• Possess excellent knowledge of control networks, system functionality, and basic troubleshooting.
• Understand network topology, traffic handling capabilities, and characteristics.
• Have basic knowledge of nodes (MSC/GMSC/STP/HLR) and routing/traffic routing/nodes integration/triggering tables.
• Interpret and understand performance reports effectively.
• Handle customer service requests (CSR) proficiently.
• Experience with hardware and software upgrades.
• Have good knowledge of all network elements and their main characteristics.
• Understand core network management system functionalities and applications (surveillance, performance, and configuration).
• Possess conceptual knowledge of OSS, GPRS, and related concepts.
• Manage emergency handling in the operator's GSM.
• Have good knowledge of network implementation/integration processes.

Skills

Qualifications:

• Bachelors degree in Telecommunications, Computer Engineering, or a related field.
• Relevant experience in charging systems and network management.
• Strong analytical and troubleshooting skills.