GENERAL FUNCTION:

The Proposal Writer is responsible for preparing, writing, and coordinating high-quality proposals, tenders, and RFP responses for catering and facilities management projects. The role ensures all submissions are well-written, compliant, competitive, and aligned with company standards and client requirements.

 KEY RESPONSIBILITIES:

• Review tender documents, RFPs, and RFQs to understand scope, technical, and commercial requirements.

• Collaborate with internal teams (operations, catering, housekeeping, engineering, HSE, finance, HR, etc.) to gather necessary technical and financial data.

• Draft clear, persuasive, and technically accurate proposal content, including methodology, service delivery plans, staffing structures, and value propositions.

• Develop and maintain a database of standard proposal content, company profiles, and project references specific to catering and FM services.

• Ensure proposals comply with client instructions, deadlines, and internal quality standards.

• Coordinate proposal reviews and approvals with management and relevant departments.

• Support the design, formatting, and layout of proposal documents to ensure a professional presentation.

• Assist in developing presentations, company profiles, and capability statements for business development.

• Track and manage proposal submissions, clarifications, and follow-up correspondence with clients.

• Contribute to continuous improvement by collecting feedback on submitted bids and maintaining lessons learned.

• The above responsibilities include but not limited to.

Skills

REQUIREMENTS & SKILLS:

• Bachelor’s degree in Business Administration, English, Marketing, or a related field.

• Minimum 3 years of experience in proposal writing or bid coordination, preferably within the catering, facilities management, or service industry.

• Strong understanding of FM and catering service scopes, manpower planning, and operational requirements.

KEY COMPETENCIES:

• Excellent written and verbal communication skills in English.

• Strong organizational and time-management abilities.

• Attention to detail and ability to work under tight deadlines.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and PDF editing tools.

• Ability to work collaboratively with cross-functional teams.

• Understanding of pricing structures and technical proposals in the FM & catering sectors.