Main Responsibilities:
- Develop and maintain SAFE Go-To-Market strategy of services and market segmentation in partnership with MarCom Function.
- Proactively oversee and grow account relationships management through consistent, well-planned, and best-practice account management.
- Allocate sales quotas, follow up on goal achievement, and develop and manage end-to-end sales processes catering to regional challenges and opportunities.
- Lead, monitor, and execute bidding management activities, including sourcing Requests for Proposals (RFPs) and connecting them to relevant parties within SAFE.
- Ensure all new opportunities are harvested efficiently to achieve sales targets and increase SAFE sales revenue.
- Develop and manage the invoicing and collection procedures, guidelines, and communication to manage client invoicing and collection accurately and efficiently, in close cooperation with the commercial Account Managers, and oversee budgetary controls in compliance with guidelines from Finance.
- Lead the development and cross-functional coordination with SAFE business lines to establish a detailed sales profile covering each business line and its solutions.
- Ensure building and maintaining a sustainable relationship with SAFE clients.
Managerial Accountability:
Human Capital Development:
- Motivating a high-performing team, ensuring proper recognition and development programs for skilled and unskilled workers.
- Set priorities and manage workload for self and staff.
- Recognize training needs and ensure that staff gains needed skills.
Required Qualifications:
- Minimum bachelor’s degree, Business Administration, Statistics or Mathematics.
- +10 years of experience in various rules.
- Demonstrates belief in and personal commitment to SAFE vision and mission. Fulfills commitments while maintaining high levels of productivity and output for self and team
Leadership Competency:
Driving Success:
- Translates SAFE vision and goals into clear, specific, and achievable objectives. Takes control of projects, leading on key tasks and monitoring others to ensure they fulfill their roles effectively.
Building Relationships:
- Builds an understanding of key stakeholders (including shareholders), their needs, drivers, and constraints. Develop common understanding across widely competing needs.
- Interacts well with others, quickly establishing rapport and maintaining useful relationships with internal and external stakeholders for the organization’s benefit.
Engaging Individuals:
- Creates a team identity and shared purpose among team members. Articulates the vision for the future to motivate others to action. Finds effective ways to empower individuals and help them succeed.
- Focuses on developing, coaching, and mentoring talent to enhance skills, knowledge, and abilities to improve individual and organizational performance.
Core Competency:
Dependability:
- Self-driven and act proactively.
- Pursues goals with persistence and stamina, works on tasks thoroughly, ensuring accuracy and meeting standards.
- Maintains high levels of quality and effectiveness of work output and achieves outstanding results.
Collaboration:
- Collaborates constructively with people at all levels across the organization.
- Helps colleagues, always be available to the team, and delivers on team commitments.
- Trusts the guidance and direction of colleagues and senior members of the team.
Analytical Thinking:
- Examines, evaluates, and analyses different types of information objectively.
- Spots trends and patterns, establishes key facts clearly and interprets numerical data effectively.
- Provides insights and identifies ways to improve things. Trusts intuition about which methods will work best.
Effective Communication:
- Listens attentively and seeks to understand before being understood.
- Explains things clearly and articulates and presents information effectively and confidently.
- Challenges ideas effectively and presents persuasive arguments by presenting a strong case.
Functional Competency:
Negotiation and Influence
Engages in discussion to reach an agreement and create outcomes, influencing and affecting the action, behaviors, or opinions of others.
Competitor Knowledge
Demonstrates expertise in the organization's product/service offerings, including current applications, how they meet client needs, and how they compare/contrast to competitor offerings. Gathers data on competitors and analyses their prices, sales, and method of marketing and distribution.
Sales Analysis and Planning
Continuously analyzes, plans, and optimizes team resources to maximize results and achieve desired performance. Analyzes sales achievements to prioritize the next steps and identify factors leading to wins and losses.
Measurement/Evaluation
Measures and assesses customer satisfaction and efficiency and effectiveness of programs through devising methods and procedures for collecting data (e.g., surveys, opinion polls, questionnaires, or evaluating existing data).
Customer Service Support
Fulfils customer requests, resolve customer problems and responds to customer questions through on-site and telephone contact.
Demonstrating Ongoing Value
Proactively and consistently demonstrates to the customer the value and benefits of partnering with the company, ensuring the customer sees the relationship as indispensable and irreplaceable.
Account Management
Plans and prioritizes activities for assigned accounts. Measures and evaluates the effectiveness of service delivery to ensure that it meets desired standards and agreements.