The Dynamics 365 Functional Consultant plays a crucial role in ensuring that organizations effectively leverage Microsoft Dynamics 365 to enhance their operational efficiency and drive business growth. This position requires a blend of technical expertise and business acumen to tailor solutions that meet the unique needs of the catering, food service, and FMCG sectors. The consultant will work closely with stakeholders to analyze business requirements, design solutions, and implement best practices to optimize the use of Dynamics 365.

Responsibilities:

1. Conduct comprehensive needs assessments to understand client requirements and business processes.
2. Configure and customize Dynamics 365 applications to align with business objectives.
3. Provide training and support to end-users to ensure effective utilization of the system.
4. Collaborate with cross-functional teams to integrate Dynamics 365 with other business applications.
5. Develop and maintain documentation for system configurations, processes, and user guides.
6. Monitor system performance and troubleshoot issues to ensure optimal functionality.
7. Stay updated on the latest Dynamics 365 features and industry trends to provide informed recommendations.
8. Assist in data migration and ensure data integrity during system transitions.
9. Engage in continuous improvement initiatives to enhance system capabilities.
10. Facilitate workshops and meetings to gather feedback and refine system functionalities.

Preferred Candidate:

1. Strong analytical and problem-solving skills.
2. Excellent communication and interpersonal abilities.
3. Proven experience in Dynamics 365 implementation and customization.
4. Ability to work collaboratively in a team-oriented environment.
5. Detail-oriented with a focus on delivering high-quality results.
6. Adaptability to changing business needs and technologies.
7. Project management skills to oversee implementation timelines.
8. Experience in the catering or food service industry is a plus.
9. Proficiency in data analysis and reporting tools.
10. Commitment to continuous learning and professional development.

Skills

• In-depth knowledge of Microsoft Dynamics 365 modules.
• Strong understanding of business processes in the food and beverage industry.
• Proficiency in data migration and integration techniques.
• Excellent training and presentation skills.
• Ability to analyze and interpret complex data sets.
• Familiarity with project management methodologies.
• Strong troubleshooting and problem-solving capabilities.
• Effective time management and organizational skills.