Trip Planning and Execution

·       Arrange and optimize trips based on client-submitted, signed marine ticket forms

·       Develop comprehensive sailing schedules and assign appropriate vessels for efficient cargo/manpower transport

·       Communicate detailed trip information to clients, including vessel specifications, precise timing, sailing schedules, specific instructions, and up-to-date weather forecasts

·       Distribute daily weather forecasts to clients, enabling them to prepare for potential weather-related delays or cancellations

·       Distribute detailed sailing schedules to vessel operators and jetty teams, including truck plate numbers and specific cargo information

Client Communication and Reporting

·       Serve as the primary point of contact for clients, maintaining professional and responsive communication

·       Promptly report any schedule deviations to clients, providing clear explanations and alternative solutions

·       Deliver immediate notifications for delays or potential cancellations, along with proposed mitigation strategies

·       Keep clients consistently informed of updated estimated arrival and departure times

·       Provide instant notifications of vessel breakdowns, including action plans for cargo rerouting or alternative transport

·       Offer regular, detailed updates on weather conditions that may affect sailing schedules, including long-term forecasts for planning purposes

Contingency Management

·       Develop, maintain, and regularly update comprehensive backup sailing plans for various vessel breakdown scenarios

·       Implement and oversee contingency sailing operations to prioritize cargo/manpower service across all islands efficiently

·       Coordinate closely with other teams during adverse weather conditions to facilitate critical cargo/manpower transport when possible, ensuring minimal disruption to client operations

Data Management and Reporting

·       Maintain comprehensive, up-to-date daily records and a live, interactive dashboard of vessel movements, cargo transfers, delays, vessel utilization status, and all related operational information

·       Compile, analyze, and share daily data updates with clients to support their analysis and reporting needs

·       Maintain a secure and organized system of record evidence for all marine tickets, ensuring easy retrieval and audit compliance

·       Prepare and submit detailed timesheets for client’s usage of marine services, ensuring accuracy.

·       Meticulously review invoices from suppliers, verifying charges against agreed terms and resolving discrepancies promptly

·       Provide comprehensive support in data analysis, including trend identification, cost optimization opportunities, and performance metrics

·       Assist in the preparation of management reports, presentations, and strategic planning documents, translating complex data into clear, actionable insights

Cross-Functional Coordination

·       Collaborate closely with commercial and procurement teams to ensure alignment on logistics strategies and optimize operational efficiency

·       Prepare in-depth analysis reports for various stakeholders, including senior management, finance, and operations teams

·       Participate in cross-departmental meetings to provide logistics insights and contribute to strategic decision-making

Skills

Additional Responsibilities

·       Undertake any other work as needed to support the efficient operation of the Marine Operations department

·       Adapt to changing priorities and take on ad-hoc projects or tasks as assigned by management

·       Continuously seek opportunities for process improvement and operational efficiency within the logistics function

·       Stay updated on industry trends, regulations, and best practices in marine logistics and supply chain management