A Corporate Travel Consultant plays a crucial role in the travel industry by assisting clients in planning and booking their travel arrangements. This position involves a combination of customer service, sales, and travel expertise. The ideal candidate will have a deep understanding of various travel destinations, the ability to create customized travel itineraries, and a passion for providing exceptional service.
Responsibilities:
- Consult with clients to understand their travel needs and preferences.
- Research and recommend travel destinations, accommodations, and activities.
- Prepare and present detailed travel itineraries to clients.
- Book flights, hotels, and other travel arrangements on behalf of clients.
- Provide clients with information on travel regulations, visa requirements, and health advisories.
- Handle any issues or complaints that arise during the travel process.
- Stay updated on industry trends, travel deals, and new destinations.
- Maintain accurate records of client interactions and transactions.
- Collaborate with suppliers and vendors to secure the best rates and services.
- Promote additional services such as travel insurance and tours.
Key Requirements:
Experience: 5-10 years in corporate travel management.
Sales & Client Management: Strong ability to build and manage corporate accounts.
Network: Established relationships with corporate clients in the travel sector.
Communication Skills: Excellent verbal and written communication in English (Arabic is a plus).
Location: Jeddah or Riyadh, Saudi Arabia.
Skills
- Proficient in travel booking systems and software.
- Strong customer service and communication skills.
- Knowledge of global travel regulations and visa processes.
- Sales and negotiation skills to secure the best deals.
- Ability to create customized travel itineraries.
- Familiarity with marketing strategies to promote travel services.
- Excellent research skills to identify travel options.
- Problem-solving skills to address client issues.